Klaviyo: Email Marketing & SMS , 1 980 avis

I am phasing Klaviyo out of my stores because it significantly slows them down, hurting SEO, and cancelation requires an email, the address for which they do not share on their site.

As much as they try to make it sound easy...Klaviyo is not easy unless you are an EXPERT. I am not. Support will not provide support unless you pay them. Their videos are not helpful to me. Seems to me that they would assist as much as possible to get you to the level of meeting the must pay. If it were my business with a free level that required payment once a store reached a certain level, I would bust my butt to help that store get to that level.

Constantly disconnects - have had to redo my entire account about 5 times now. However - when it works, it works.

Great email service, very easy to use, and is one if not the best I believe for automation and flows however their customer service needs to be looked at. For a company of this size and the price there asking, live chat should be available to paying customers 24/7 to include customers outside the US. I hope someone from management can view this review and take it into consideration

Klaviyo is a good email integration app which I still use however, the support is very, very slow which doesn't help when you need to get things done.

Good app but really expensive. There area cheaper options out there. Even Mailchimp is significantly less expensive.

this app is the least intuitive thing ever. the design team was extremely lazy with the set up.. so many things that just dont matter you have far too much control of and the most simple things that do matter you dont have control or was just designed in a terrible way..

Really not user-friendly. Really hard to really difficult to use, to modify and to get what you really want in terms of text editing. The fonts are changing and difficult to standardize. I hope there will be some improvement for the text editing.

Good tool, but lacks customer support for the price we are paying. Other tool offer similar features and much better support

Good job on changing the install settings, now I can't install it for some reason, had no problem 1 year ago. But I guess you just don't need new customers.