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Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.
Is it usual for the customer (me) to raise a support request and for that request to be closed within 24 hours without any response? Not the serivce I am hoping for looks to be $400USD per month....
update: Opened a second support request and again closed without being contacted....wow...smh.
Thanks for providing your feedback; We're sorry that you had a negative experience with support. I see that you have an open ticket with us, and a member of our support team reached back out to you via email on Monday. They'd be happy to answer any additional questions or concerns you have regarding Klaviyo's pricing. If you respond to their email, we'll be sure to get back to you as soon as possible.
AMAZING
Thank you!! We appreciate the 5-star review!
Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.
I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.
Such an incredibly helpful care desk.
Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.
Amazing!
Thank you so much for this amazing review. We will make sure Marta gets to see this.
un'ottima app, fa il suo lavoro :)
Grazie mille! :)
best app for email marketing. Has everything you need & more :)
Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.
We are very happy to hear this! Thank you for the review.
GREAT APP
30% of our sells come from here this is the best email mrktng tool
We are happy to hear about your success and thank you for the great review.