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Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...
Thank you for sharing your feedback, and we're sorry to hear about your experience. A member of our support leadership team is reaching out to you directly via the support ticket thread to ensure your concerns are addressed. We value your input and are eager to hear more from you to resolve the issue.
top App!
The best E-DM Solution on the market!
I was able to get my concerns addressed promptly!
Stay away and use someone else!
We've been with them for four years and it's gotten ridiculous. We had to spend 1200 for an email that had generated $200 in revenue. A complete ripoff.
There's better options. Support is the worst. At some point, they were the only players in the ecommerce game. Things have changed. Stay away because they will steal from you when you have actual volume.
This app has been such a timesaver! All of the email flows that you can set up in advance to assure that your customer base feels heard and nurtured is amazing. I know it will help customers build trust with my brand.
I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.
Always a great experience with klaviyo support!
Excellent support so far in our journey!
Klayvio is much more robust than my previouis mail aspp. The fact that it syncs wiht shopify make it a great addition
Klaviyo and Shopify is the perfect combo.