Klaviyo: Email Marketing & SMS , 1,815件のレビュー

総合評価
4
評価レベルごとの件数
  • 評価の73%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の15%は1つ星です
2023年9月7日

Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.

TapTec
アメリカ合衆国
アプリの使用期間:約1年
Klaviyoが返信しました 2023年9月12日

We appreciate your feedback, the team has reached out to help you get this resolved!

2023年10月20日

This is less than 1 star I will never use it again
I have been designing my campaign the whole day then it sent an empty template to all my customers!!

Lena
アメリカ合衆国
アプリの使用期間:28日
2023年8月24日

Very bad, almost lost customer service. When we have a problem, it is difficult to get any help. And for live chat, wait for long and long time, waste my time! And it is expensive, very expensive!

FJBottle-German
ドイツ
アプリの使用期間:約1年
2023年9月27日

We have uninstalled your APP on Shopify and close the account, why are we still being charged?

Charmkit
中国
アプリの使用期間:3ヶ月
2023年8月16日

Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.

Vivid Light Bars
中国
アプリの使用期間:2ヶ月
Klaviyoが返信しました 2023年8月18日

Sorry to hear that you're having trouble. Our team will be in touch shortly!

2023年10月16日

Bad service! Inactive account without any notification. They're not respect user. I lost many things in my account.

ALIKA PLATINUM - HAIR RESTORATION SYSTEM
ベトナム
アプリの使用期間:17日
2023年8月27日

When I closed my Klaviyo account I forgot to close the subscription form as well, and now that I can't log in to my account anymore, this forms popup is still showing up in my store! It is gonna hijack my user information.

Estarcase
中国
アプリの使用期間:11ヶ月
Klaviyoが返信しました 2023年8月28日

Thanks for reaching out and sorry you are unable to fix this on your own. Can you fill out the account access form here? https://help.klaviyo.com/hc/en-us/requests/new

2023年10月20日

I can't believe it! My account became inactive within just two days, and it keeps logging me out and crashing while I'm using it. I contacted their support team, but they're blatantly ignoring me. They've read my emails and haven't bothered to reply. Their team is incredibly irresponsible and disrespectful to customers. I am beyond furious! I have received zero assistance, and they are wasting my time. I urgently need this problem resolved, but I'm not getting any help!!!

Bushra
アメリカ合衆国
アプリの使用期間:2日
2023年10月25日

They disabled my account after 5 minutes of using it. After contacting them, they send me to the Terms of Service when I didn't even have time to make changes to my account

Souvly
ポーランド
アプリの使用期間:約17時間
2023年11月9日

wat of money i suggest not use this app

Bookread
アメリカ合衆国
アプリの使用期間:29日