Klaviyo: Email Marketing & SMS , 1,815件のレビュー
Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.
We appreciate your feedback, the team has reached out to help you get this resolved!
This is less than 1 star I will never use it again
I have been designing my campaign the whole day then it sent an empty template to all my customers!!
Very bad, almost lost customer service. When we have a problem, it is difficult to get any help. And for live chat, wait for long and long time, waste my time! And it is expensive, very expensive!
We have uninstalled your APP on Shopify and close the account, why are we still being charged?
Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.
Sorry to hear that you're having trouble. Our team will be in touch shortly!
Bad service! Inactive account without any notification. They're not respect user. I lost many things in my account.
When I closed my Klaviyo account I forgot to close the subscription form as well, and now that I can't log in to my account anymore, this forms popup is still showing up in my store! It is gonna hijack my user information.
Thanks for reaching out and sorry you are unable to fix this on your own. Can you fill out the account access form here? https://help.klaviyo.com/hc/en-us/requests/new
I can't believe it! My account became inactive within just two days, and it keeps logging me out and crashing while I'm using it. I contacted their support team, but they're blatantly ignoring me. They've read my emails and haven't bothered to reply. Their team is incredibly irresponsible and disrespectful to customers. I am beyond furious! I have received zero assistance, and they are wasting my time. I urgently need this problem resolved, but I'm not getting any help!!!
They disabled my account after 5 minutes of using it. After contacting them, they send me to the Terms of Service when I didn't even have time to make changes to my account
wat of money i suggest not use this app