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Love it, so many great options and possibilities! It's just amazng an easy to use.
We love to hear this - thank you! 😊
Extremely powerful tool for email / sms marketing
Thank you for taking the time to submit a review! We appreciate the 5 stars :)
They got greedy! I've been their customer since 2017, and I only send emails every now and then. My only use for Klaviyo is their flows and email forms to automate my business for $25 per month, which includes a 5,000-email allocation. I have 17,000 email subscribers, but I'm not a heavy sender—I only send emails during holidays and sales.
Now, their recent change is forcing me to pay $400 per month—a massive jump from $25—just because of active email profiles. What a shame. They got greedy.
I'm now in the process of switching to a new email provider, and I'm sure there are better options out there. Goodbye, Klaviyo. Hopefully, you rethink this long-term decision because you're losing loyal customers like me.
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times.
If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
The platform’s analytics helps me make actionable insights, while its pre-built templates and flows save time without compromising on quality. With the right setup, Klaviyo can significantly boost your email marketing performance and drive revenue.
Having worked with Klaviyo extensively, I’ve seen firsthand how effective it can be when used strategically. It’s an essential platform for anyone serious about growing their e-commerce business.
Thank you so much for the 5-star review!
There's a lot to learn but the support has been great.
Thank you for your positive review! It is a lot to learn, but we are always here to help. If any questions come up, please don't hesitate to reach out to our support team!
By far, the best email marketing provider I have ever used. The ease of integration with Shopify is also a huge plus.
Thank you so much for the 5 star review!
Das Tool ermöglicht sehr viele Erkenntnisse. Es braucht allerdings ein etwas vertieftes Wissen, um es erfolgsversprechend zu bedienen.
Vielen Dank für die 5-Sterne-Bewertung!
Decepción total. Tiempo, dinero y energía perdidos.
Instalar Klaviyo ha sido una de las peores decisiones para mi tienda online.
Primero, la app importó automáticamente más de 3.700 contactos sin mi consentimiento, lo que superó el límite gratuito y me quieren cobrar más de 80 € al mes solo por esos contactos que yo ni siquiera pedí importar.
Estuve 5 días configurando el flujo de carrito abandonado, y aun así nunca funcionó correctamente. La interfaz no es nada intuitiva, y aunque todo estaba en español, los correos se enviaban en inglés, confundiendo a mis clientes.
Peor aún: envía recordatorios de carrito abandonado a clientes que YA compraron, lo cual genera confusión y quejas. Algunos clientes incluso me enviaron capturas preguntando por qué reciben esos correos después de haber pagado.
Hice varias pruebas con correos personales y números reales, y nunca me llegaron ni los emails ni los SMS, lo que demuestra que el flujo no está funcionando.
En resumen: una vergüenza de aplicación, un fraude. Solo me ha hecho perder tiempo, dinero y energía. Ahora tendré que desinstalarla y volver a empezar con otra herramienta. No la recomiendo en absoluto.
Lamentamos mucho que haya tenido una experiencia negativa con la plataforma. Nos encantaría solucionarlo y ayudarle a configurar su cuenta. Como es nuevo en la plataforma, tiene acceso a nuestro Equipo de Soporte durante 60 días y estarán encantados de ayudarle con los problemas que nos haya indicado!
Una herramienta muy integrada a Shopify que funciona muy bien y es fácil de gestionar. Tiene un buen servicio al cliente.
¡Muchísimas gracias por tus amables palabras y por la reseña de 5 estrellas!
Unbelievable app. I've been with many marketing apps and this is by far, the best.
Thank you so much for your positive review! We're thrilled to hear that you're loving the platform so far.