Klaviyo: Email Marketing & SMS

I'm new to e-commerce and e-mail marketing, I'm thankful for this quality app and that it is free for my current needs. Love it.

Real good app, love it, easy and amazing results. Update: Nov 2019 - Just upgraded to $25 a month, I just sent my 1st email to 417 people, this app is a must have, if you have members signing up for email marketing then you need to send out amazing looking emails using this app, it's going to pay for it with your 1st sale probably. I love it, super easy to use and fun!!

The app itself might be great but their customer support is nothing to rave about. They do have a phone number but it's only if you're wanting to speak to sales. You can only email support but of course when you have urgent matters, you're not going to resolve the issue within your timeframe. The system disabled my account to be "reviewed by compliance team" right after I launched a time sensitive marketing campaign and looking to email my subscribers. My subscriber list should have been intergraded from shopify as they claim that is the main difference between Klaviyo and Mailchimp but when it comes to importing your list, you manually have to export from shopify and import because although they are automatically imported to your "profiles" they are not imported into your lists and segments which is pretty useless. So you have to manually export and import and even then they disable your account because it has to be reviewed by their compliance team... Since I signed up, all I have been experiencing is inconvenience to say the least. so far, wouldn't recommend it tbh... not to mention my call somehow got disconnected twice when I tried speaking with heir sales department.

Training videos not always clear & omits steps, but the customer service support is exceptional! Its the main reason I have kept this app.

Very good app, easy to use, very complete, efficient dashboard.

So far so good! Great app to navigate through. Just started and already enjoying the email marketing. Thanks!

Klaviyo is a great e-mail marketing app. It helped me a lot with the e-mail campaigns. The built in templates are easy to use. What I really love about it is the sign up forms. Great app with all that it can do for free.

Klaviyo is hands down the best email platform out there so join the party people and start making some cool content for your subscribers and grow that list.

I had a bad experience early on, but since then Ryan helped to get me squared away with Connor from support who has been super helpful, Peter and Melissa were awesome too, I have had a great experience with Klaviyo now having used it for a few more weeks. Initially I tried other platforms, but I would now recommend Klaviyo over those, their support is great as is the training videos and tutorials to help you get started. Klaviyo is quite intuitive and the integrations are great too!

First time sending a newsletter. Super simple and easy to use! thank you for making it so user friendly :)