Klaviyo: Email Marketing & SMS

Klaviyo is epic. That's about all I have to say. Easy customization, great layout and easy navigation. Options galore too.

Klaviyo does an excellent job on guiding my business to achieve its destination toward success. A clear and precise explanation through it's tutoring simplicity reveals the quality of expertise it offers to VIP Communities.

I just sent my first campaign. Really easy and compared to similar apps really nice interface and newsletter builder. thumbs up! :)

I have only been using this application for a few weeks, but so far it has been better then expected. It has all the same functionalities as mail chimp, plus much better reporting, better auto emails, and much better segmentation!

Highly suggest you give it a try.

So far so good. The experience creating my first email was good. Easy to use templates. I like so far.

The email builder and campaign flow are super easy to use! The way it segments lists is a huge bonus. I highly suggest trying it.

Automate the customer engagement. I use this for Sending campaign , requesting for customer feedback. Good thing is everything is automatic

I run several stores on Shopify and I use Klaviyo for all of them.

Klaviyo makes it easy to setup "flows" and I love how easy it is to segment customers and visitors.

But Klaviyo's support response time is awful. While their representatives are knowledgeable and helpful, it takes 24-72 hours before I can get a reply to my emails. And there is no phone or chat support.

This really becomes a problem when you have a campaign needs to run the same day but something is not working correctly.

For instance, I'm using a "product data feed" in one of my campaigns which pulls through products from my store. I have it set so 3 products pull through in the email; however, only 2 products are pulling through. I started a support ticket with Klaviyo over a week ago. With 24-48 hours in between emails, it takes forever to get something resolved. In this case, they simply quit responding last Thursday.

I'm switching back to MailChimp due to the support issues. It's too bad really, because Klaviyo is so much better on so many levels.

Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!

The best app I have run across by a wide margin. I installed it while taking the email marketing 101 course and it was super useful. Made a lot of the tasks and objectives WAY easier. This is big.