Klaviyo: Email Marketing & SMS

The app itself might be great but their customer support is nothing to rave about. They do have a phone number but it's only if you're wanting to speak to sales. You can only email support but of course when you have urgent matters, you're not going to resolve the issue within your timeframe. The system disabled my account to be "reviewed by compliance team" right after I launched a time sensitive marketing campaign and looking to email my subscribers. My subscriber list should have been intergraded from shopify as they claim that is the main difference between Klaviyo and Mailchimp but when it comes to importing your list, you manually have to export from shopify and import because although they are automatically imported to your "profiles" they are not imported into your lists and segments which is pretty useless. So you have to manually export and import and even then they disable your account because it has to be reviewed by their compliance team... Since I signed up, all I have been experiencing is inconvenience to say the least. so far, wouldn't recommend it tbh... not to mention my call somehow got disconnected twice when I tried speaking with heir sales department.

The app works well thus far. i like the templates to work off of when trying to create a newsletter campaign

Simply the best! We switched from omnisend and find it much easier to work with. Should have gone with my gut and implemented Klaviyo in the first place. Super responsive support as well.

It purely and simply makes a considerable difference. After going to war with fb ads and gaining some clients, its good to relax with a trustworthy email marketing tool

kinda weird to use at first but good once it gets going, had some good and bad experiences but overall id continue to use it

Amazing app that not only lets you create professional HTML emails without knowing HTML but also provides you with analytics and automatic campaigns. Just set it up and it will run on its own!

This is topnotch. I tweaked numerous features that come with it; features such as adding products from catalogs. I'm glad I subscribed to Klaviyo.

no confirmation email and I tried to do anything I could to find or receive their email. I subscribed the 550$/month for this app and I can't log in to the app currently
Email for support and no response for 1 week

Best thing I ever did! The data and insights on customers is amazing, and the ease with which I can create templates - O.M.G
Love it!

Awesome stats and analytics. Easy to implement. Very nice app. Will definitely recommend it.