Klaviyo: Email Marketing & SMS , 리뷰 1,815개

I used this app to replace mailchimp.

I never leave bad reviews however customer service is the worst I have ever seen. When your paying premium rates you expect someone to respond within 4 weeks (and multiple emails) to simple questions.

I couldnt recommend someone using this platform

After having a difficult time installing this app, I finally got it installed. I sent out three emails. None of them had the remarketing they were supposed to have but they are pretty. I must have inserted the snippet into liquid incorrectly. I also could not get Klaviyo to integrate with my theme by Pixel Union. I could not get my home page newsletter sign up form to work as Pixel Union does not support Klaviyo. I asked Klaviyo for help via email and the response what that I need an account with Klaviyo to get help! So, I canceled my account and deleted the app. Going back to Mailchimp. All I needed was some help people. I am not going to pay these huge prices and only get part of a service. Really disappointed that I wasted so much time installing this app only to not have it work well and not have the support and help from Kalviyo that I needed.

I can't use this app because I can't send any emails. I created 4 flows and run them live, but I didn't receive any emails on 3 different email addresses with 3 different devices. I can't run my store now too, because my clients won't receive any coupons that I promise to send them by email. There is no support too, it's been 35 hours since I emailed them, and they didn't answer yet. Very disappointed with this, I thought this app will be much more helpful

Unlike Shopify that has great Customer Service as you begin to get used to their system, Klaviyo is not exactly helpful in getting you on the right track when you start out. I'm a month into trying to set up the platform, and I was told if I wasn't on a paid plan, I could get no assistance. Ok, I understand that, but 1 phone call to "sell" me the platform, and then I'm on my own to figure out if it will work for me was frustrating to say the least. ... and when you do start to pay, you only get Chat or Email support. No phone calls. No help teaching you (unless you like reading dozens of articles and watching dozens of video tutorials). I, for one, am overwhelmed by all of the articles, the videos, the youtube vids explaining what worked for them, the forums, the emails back and forth. Sometimes you just want to get on the phone and hash it out in an hour. Unfortunately, you will not get anything close to that kind of assistance with Klaviyo. I just hope the platform does what I was sold on it doing. So far, not impressed.

I used this app and decided to use another. So I disabled Klaviyo but it kept on showing pop-ups for clients to subscribe to get discount so I totally removed Klaviyo from my apps list. Now it still shows the pop-ups even though Klaviyo is no longer installed. Looks like I'm stuck with this app I don't want.

THE WORTH APP I NEVER SEEN.jzdfnuazfbuazbfiazbfuzfbuzbfuiazvbfuybaefuibefuibeayubefyubefope,fo,efeog,e,goze,g

This piece of crap gave all 2k people who came to my site an error in the sign up. as I was busy cant notice it, a complicated mess thats set me back months! Piece of crap not worth the free trial, it costs you money either way.

If you want to waste your time with terrible customer service by all means sign up. I have had Klavio for 2 weeks. I have asked support one question 3 times and have yet to get a answer. I would never recommend this app to anyone!

complicated to use/set up and i couldnt easily get emails to send. also help/support desk does not reply to my requests for help. trying another app for better, easier use and greater support desk.

Cada ves que realizo un cambio la pantalla queda en blanco, y es muy complicada de usar no hay buena documentacion.