리뷰 (3,098)

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2022년 4월 29일

rubbish, my account was suspended once it was posted, I contacted them at least 6-7 times, no one responded to me and helped me solve the problem, they charged me $150 and then disappeared, I can provide my The screenshot of the email, I promise this is true, in addition, the price of klaviyo is very expensive now, and the experience is getting worse and worse, I absolutely do not recommend it! ! ! !

Ashaney2022
중국
앱 사용 기간 대략 1개월
답글 Klaviyo개 2022년 4월 29일

Hi there! We'd love to help get you up and running but our team is having trouble locating your Klaviyo account. Can you send details over to feedback@klaviyo.com when you have a moment? Thanks in advance!

2017년 7월 16일

Could not get this thing to work. I even had my Shopify merchant success person attempt to get down to the bottom of why it was not integrating. She couldn't figure it out either.

I'm sure this works for others, but I have had more luck with the Conversio App for sending targetted emails, abandoned carts, etc.

Deals Ops
미국
앱 사용 기간 대략 1개월
2020년 10월 20일

BE CAREFUL TO UPGRADE YOUR PLAN! The plan cannot be canceled because you have to submit a form for cancellation. Then no one will reply to you. Their customer service is zero and totally waste your money. I've paid $700 a month and a lot of time to setting up. The result is frustrating. So I submit the cancellation one week before the new billing cycle. Guess what, NO RESPONSES UNTIL NOW. So I have to pay for next month!! AWFUL APP I'VE EVER SEEN

SugarAndVapor
홍콩(중국 특별행정구)
앱 사용 기간 대략 1개월
답글 Klaviyo개 2020년 10월 21일

Hi SugarAndVapor, We're sorry to hear that you had such a negative experience! It is not our practice to charge if you've cancelled and aren't using the product, our support team has reached out to understand more about what went wrong.

2020년 3월 18일

What a waste of time and work!. Sign up forms will not show on internet explorer. Do you know how many people use explorer that won't be able to subscribe? What a big flaw. Not recommended

IMG Home
미국
앱 사용 기간 대략 1개월
2019년 5월 8일

Really poor service

I would not recommend this app to anyone. Unfortunately, with mailchimp being unsynced there are only a few alternatives.

Plus Size Clothing Co
오스트레일리아
앱 사용 기간 대략 1개월
2023년 6월 14일

I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.

Lyxiga shades
스웨덴
앱 사용 기간 대략 1개월
답글 Klaviyo개 2023년 7월 5일

Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?

2020년 12월 16일

Terrible experience with support. Raised one ticket with no response. Raised another which took nearly 24 hours for a response on an urgent item when they promise 2 hours. So went to live chat which was a waste of time - rude and seriously unhelpful. The platform is also half built and buggy. Features clearly listed in the documentation don't exist on our paid plan for some reason. UI/UX is terrible and it's hard to get to the basic analytics you need.

Marvels from the World
영국
앱 사용 기간 대략 1개월
2018년 10월 25일

a waste of time I will not recommend ever! after I worked on all the emails and they were LiVE next day when I logged NOTHIS WAS there how is this possible? and support? no support !

Amurrosee
영국
앱 사용 기간 대략 1개월
2015년 9월 3일

worst customer support. They dont even bother to reply to your request and if you will be facing any problem then that is only your problem , they dont care and they throw everything on shopify , that ask them even if the problem is from their end.That dont even know about their codes.

worst app dont use it , you will loose money instead of making from them as they claim because they dont have proper docs to train you and no support at all,

Fehez Com
캐나다
앱 사용 기간 대략 1개월
2023년 2월 12일에 편집됨

Anmeldeverfahren sehr verzögert. Email der Firma wird nicht akzeptiert. Für mich bis jetzt nicht empfehlenswert. Sorry... Wahrscheinlich muss ich hier mehr Zeichen schreiben, deshalb siehe oben!!! Ich bin enttäuscht, weil ich mir sehr viel davon versprochen habe.

21thcloud
독일
앱 사용 기간 대략 1개월