Klaviyo: Email Marketing & SMS , 리뷰 1,986개

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

I'm so so glad that I found Klaviyo! Being a new online business owner, I'm new to web design and this has helped me tremendously. Thank you so much!!

Absolutely great app. It really helped me automate my email campaigns and welcome emails. Best of all it is free for small businesses.

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time.

So : +software, ux , price
- If you aren't yourself a tech, be carefull, support is worst than you.

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

prompt reply response. Im getting the hang of this app, after all Im seeing it is user friendly... cool features.. like the service. do recommend

UPDATE: Klaviyo is completely down. Even the main site is not responding.
UNACCEPTABLE!

SO FAR UNIMPRESSED! The system has serious performance issues. All day long no statistics are being returned and the whole system to me seems like its timed out big time. I was once a paying customer and returned but things are not the way they used to be.

Also, dont expect any kind of support from these people on a FREE TRIAL account. You will be lucky if you get a reply and when you do nothing gets resolved. Instead they ignore your email until you do.

What kind of business practice is this? Either you want trail / free accounts to signup or you dont? Take your pick.

1) System issues (since i signed back up)
2) Lousy support (no resolutions)

I know i know, as stated they dont support trial / free accounts. HINT: well maybe you should, thats where your future $$$$ is coming from.

I do not recommend for small businesses. Too complicated to use. The moment a user gets out of a flow that you didn't want them to get out of, you're in a bind. You have to do mind gymnastics in order to figure out how to align your flows correctly. I've also had serious problems with the back-populate function, which they know they need to overhaul. I've also had people kicked out of flows, but the flow says just that they've been "skipped" - big difference between these two things. Klaviyo is very powerful and has some great features, but I'm looking forward to switching because it's simply too complicated.

I'm having a terrible experience. Here's why: I thought Klaviyo would be good because you see it everywhere and integrates with everything.
When I just started using it I was contacted by a sales person. He gave a demo and was classic sales person, using persuasive sales techniques, promising many things, only to have to find out that they don't deliver on those things. One of the main things they promise if you upgrade is that you get access to Live Chat, but the buttons to chat support are NOT EVEN CLICKABLE! So if you have problems you are basically f'd, because there's no way to get proper help. A lot of the features are glichy or don't work the way that you'd like. You get to realize that everything is built for ease of implementation for the developers and not for ease of use and functionality for the user. Honestly, I really gave this software a good try, but because I cannot vent and talk with a person, it frustrates so much that the only place I feel like I can do it is here.

Really amazing app for a beginners and professionals :)