Klaviyo: Email Marketing & SMS

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

If you aren't on a paid account you can't call anyone but you can contact the support team. They really do follow up, are responsive and want you to get the hang of it. This isn't as simple as mailchimp but it's also more precise and that takes a little more IT involvement. I struggled but am happy

It's just a few months since I started using the app and it has been one of the best experience so far, because it makes it easier to set up flows and also I am able to reach out to their customer support with ease

Very nice templates. And easy with drag and drop to edit. There is a learning curve, that can take some time and effort, but they have really good academy classes to watch. I am still figuring out some of the issues in the editor itself, but I am learning.

This app does most of what we need. It has great metrics and tracking, integrations, and have had good support. We have multiple accounts to manage our different stores so it would be great if we could integrate under one account. But, we're quite happy with the app.

I gave the app 4 stars because today is my first day using this. It does take me a little bit of time to figure it out but its not that hard that ypu cant get it. I just sent out my first campaign so crossing fingers this works. I love how easily it integrated to my shopify store. I mostly love that its free for those of us that are starting out

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time.

So : +software, ux , price
- If you aren't yourself a tech, be carefull, support is worst than you.

prompt reply response. Im getting the hang of this app, after all Im seeing it is user friendly... cool features.. like the service. do recommend

I think this is a great app. The flows are very intuitive, the wizard is perfect to get setup and all in all it is an app which is easy to work with. The only downside is the limited translation options when you are on the free plan but I plan to upgrade quite soon to avoid working with mixed languages. I would without a doubt recommend Klaviyo to a friend.

Pretty happy with this app, it takes a little bit to get use to, but once you are in deep it is good.