Klaviyo: Email Marketing & SMS

Before Klaviyo I was using Mailchimp, and they're like night and day. It took me hours to figure out how to get set up in Mailchimp, and then whenever I logged back in I would forget where things lived and have to figure it out again. This ate into the time I could have spent working on actual content or learning how to use more advanced features. Klaviyo in comparison was a lot more intuitive - once you poke around once, it's much harder to get lost and you can build momentum faster. Plus, I know that once I'm ready, there are a ton of more powerful features waiting for me.

Even the free plan offers a lot of opportunities for stores which are just starting. There is room for improvement in terms of speed and usability, but all in all a great programm for email marketing and basic crm.
Flo - kluuf.com

Love this app! It's easy to use (once you get the hang of it) and SO FREAKING INTUITIVE! Worth the money every month!

Klaviyo is a MUST HAVE in 2022 for your shop, if you want more profit and increase your sells ! The support is awesome also and very reactive ! If you don't have Klaviyo, you lose money !

The support team is great. I got helped by Danielle and she helped me over the course of 5 days helping me exactly with what I need. She was kind and understanding and just did a fantastic job.

Great app, have been using forever. I tried Mailchimp and even Active Campaign. Great to be able to segment my list, not be charged twice for users and not have to use a conduit.

Fast and risolutive customer service. Easy to build up flows and campaign. The support of Gulden was special.

Perfect

This is really easy and simple to use. Videos are a great help first. Ive set up a whole email campaign straight away, after knowing nothing on how to do so. So straight forward and very easy to navigate.

I have used Klaviyo for a long time and just lately decided to get more in-depth with its fantastic feature. However, I had to face an issue of add-to-cart event not triggered after adding the snippet codes to theme.liquid folder. Maggie and Josh from the customer support team were very kind to help me find someone who can fix this issue for me. Later, Brian stepped in to fix the issue. He is very professional and we had very effective communication. He tweaked some codes and asked me to paste them into the theme.liquid folder and the codes do their magic. Now I have an add-to-cart event tracking properly. Thanks, Maggie, Josh & Brian, you guys are awesome and the company should give you a raise! Cheers