Klaviyo: Email Marketing & SMS

We recently switched over to Klaviyo from Mailchimp, and I haven't stopped telling my coworkers how much I love Klaviyo since the switch. First off, Klaviyo makes the switch incredibly easy, and if you need, they will walk you through it step by step so that you don't lose any data. They seriously make everything easier, especially A/B Testing (which is a pain to set up in Mailchimp) and integration with Shopify (which is nearly impossible with Mailchimp). For example, we can actually send abandoned cart emails out of Klaviyo that pull images from our product pages! Access to customer profiles is much more insightful, and building out customer segments is a breeze.

Oh, and I can't forget to mention that Klaviyo support is incredibly helpful and responsive. I get responses within the hour (usually even quicker) during business hours. Kate from Klaviyo even helped me set up an email flow that would automatically send to customers asking them to review the exact products (with links and images and product variations) that they purchased.

Finally, another selling feature for us is that Klaviyo offers fly-out and pop-up modules for collecting customer emails who visit your website. We've been paying for another 3rd party app for this service but have been able to save that expense and put it into Klaviyo.

Seriously the best email marketing app on the market.

This app was pretty easy to install once I watched the YouTube video a few times. I just created my 1st email it was simple and easy to create. So far I don't have any issues.

Good, but I wish pricing was more flexible. I'm using it for one single function only, but because I have many subscribers I'm asked to upgrade. I would rather pay for the functions I'm using and not subscribers count.

Really the best email platform out there. The new Pre-built flows are fantastic and if you're an ecommerce business, theres no where else you should be than Klaviyo! heydayfootwear.com

Simply the TOP Shopify app out there !!! It's the all-in-one marketing platform you'll ever need and an ABSOLUTE MUST HAVE for any eshop owner. Their service and assistance is, excellent, too. Get it or you'll be missing out.

Poor support. Never heard anything back from them. Plans are super expensive. Paid over 250$ a month and support can't even reply to you!

Overall the software works, but it's such a hassle to set-up and use, a very unfriendly layout. Analytics is overly complicated too.

Cough up the dough and get this instead of wasting your time with Mailchimp. You're an ecomm store, not a blogger. Serious money to be made.

Stay away. Cost us a ton of money cleaning up after their mess. Customer support is spotty, at best. The IT team is disconnected from their customers, working on stealth pushes and creating havoc that we only found out days later, when we saw issues arise that had never been encountered before.

Understandably, this can happen once in a while. But with Klaviyo, this is the norm.

Not only not worth their exorbitant monthly fees but will hurt your sales as well.

Just started using Klaviyo and so far it's been a smooth experience. Klaviyo provides guides to explain the process of sending emails but, for the inpatient, it is relatively easy to figure out. Looking forward to learning more!

The best email marketing app I have used to date! Offers so many benefits and customizations. Wish I would've switched over sooner!