Klaviyo: Email Marketing & SMS

Great piece of email marketing software. Easy to use, fast learning curve, and very efficient on segmentation. The onboarding team was also great. Worths every penny.

I noticed that big brands use this program. Today made the first company and the account it was suspended for a safety check. Support resolved an issue in 10 minutes!

This is a terrible app and company. I sent out emails as I just was reopening my store after being on hold because of the pandemic and they disabled my account and didn't give any clear specific reason as to how I violated their terms of service. mentioned ISP and spam when my company sells athleisure wear. Terrible. This just caused another disruption to my brand in trying to regain sells. No sympathy, no quality service as you can only speak via email. It's bad enough their app was difficult to use and once it took quite some time to figure it out now this.

I use this app for all of my email marketing. I really enjoy its ease of use and powerful algorithms. I wish it was a bit cheaper but they do good work.

This is Email app is so easy to use. You can use their design builder to create stunning email campaign templates.

I like using it. Easy to implement. Starting to use it more often, getting used to it and exploring posibilities. Powerfull tool.

Very bad customer support. The decisions they make on marking emails as transactional or not are a complete lottery and support staff are unable or unwilling to explain the their decisions. They only provide copy and pasted answers that don’t help. A real shame as the product is otherwise good.

They promised a discount but sneakily put an expiration on it while until we found out and the sale person won't respond to your email anymore. This company has no ethical code - garbage
Don't believe them for those $20 a month crab, it will reach to thousands of dollars a month quickly and the reports are not accurately. They will combine all the sales into their email sale and make it like it works like magic.. use mailchimp it's simple and straightforward

Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.

Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.