Klaviyo: Email Marketing & SMS

NEW USERS BEWARE!! Perhaps those of you migrating from another email sending service know this already, but when you attempt to send your first flow/campaign Klaviyo will disable your account for about 24 hours while they "verify" you. They want to make sure you did not buy your email lists, which makes sense, but I feel that this procedure was not explained before hand. So when I attempted to send out my very first campaign, on Mother's Day, they froze my account, and my Mom's Day promotion went down the drain. Also, I feel like they could use a little common sense about this: I only have 39 emails on my list!!! Do you really think I am going to spend money on only 39 emails?!? Come on, Klaviyo. There should be a numeric threshold for the verification, perhaps 100 + emails. So, again, I understand the concept: it is Klaviyo's lack of communication and transparency about it that irks me. I am sure it's in the fine print somewhere, all I am saying is be more up-front about it please!!
So, if you are brand-new to an email service like this: give yourself an extra day or so, before your first campaign, in order for them to verify you. Why they cannot verify accounts before the campaign goes out is beyond me.

Anyway, that's my rant. For what it's worth I am now "verified" and up and running. Just beware!

A waste of time.

The app migrated my Shopify customers, but it didn't allow me to add them to any list, which eventually means that I can not use them in a campaign. After adding manually the customers to a list, I spent an hour creating a campagin and as soon as I clicked SEND they blocked my account. Thank you.

A useful app, but the support is terrible, clueless. 24/7 support is a fib. If you have an issue leading into a weekend you are stranded until Monday US time, which for me in Australia meant 4-5 days from problem Friday morning (a computer glitch) to solution Tuesday morning. An apology is fine, but some compensation would have made this bitter pill easier to swallow.

Professional and very responsive platform, my Vita agent is attentive and very proactive, I recommend CJ for their work

Had some issues with DNS setup and sending domain, but got great help from support and now everything is working smoothly :)

Finally, a real email marketing tool. This is so well integrated with Shopify you can make such powerful decisions about what to send, to who and when - all based on a wealth of customer data sourced from Shopify. Once you start using Klaviyo, the data collection begins for real and you can marry user behavior in email with the shopify data.

Hands down, the best email marketing tool in shopify.

I am very surprised not a lot of Shopify users know about this email app - ITS THE BEST ONE WE'VE USED and we have used mailchimp, getresponse, infusionsoft and aweber - nothing comes close to klaviyo if your in the shopify ecommerce business - i hope to grow my business to new horizons with klaviyo

Très bon, intuitif, organisé et beaucoup de choix pour configurer ses campagnes, un indispensable pour une boutique.

Every startup needs to effectively and efficiently automate its system to be successful. I never really expected this level of ease after trying several other email campaign managers. Klaviyo gives you campaign ideas, smooth automation, reliable service and great price rolled into one. My only draw back was when i called and i couldn't get someone right away, but they were able to easily resolve the problem when i emailed. So no harm done. If you want your e-commerce store to be successful, use Klaviyo.

Klaviyo helps me to get more customers and get more revenue from abandoned checkouts. It also allows me to reach my customers more easily and with a more professional look! Love the app!