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I found this app far easier to use than other email marketing apps! It makes sending emails alot quicker! thank you Klaviyo!
This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!
I would recommend finding an alternative service. The billing is horrendous and service is sub-par to say the least. Save your money and find an alternative for emails or SMS.
Hi there! Sorry to hear your frustrations. We looked into your account and it sounds like you have a strategy session scheduled with your CSM - that's great! Would love to get you back on track and earning that amazing ROI we know is possible from email and SMS. Hope that strategy session helps clarify any billing or service related issues.
What an easy and beautiful App to use, thanks guys for this App, There are no complicated setups or configurations, just click and follow the on screen instructions. Nice one.
This app is very difficult to use and no support what so ever. I am looking for a more user friendly one that can be more helpful.
Hi! We'd love to hear more from you. Our team should be reaching out shortly to get further details on your experience.
Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.
Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!
Fraudulent company, scamming money for Free plan!!
they invoiced me for the Free plan and say that I had a paid plan, although I changed to a Free plan 2 months ago and the money was not taken from my bank account, then suddenly I don't know why Klaviyo announced that I never had a Free plan and that's why I now pay absurdity and SHAMELESSNESS!
Be careful they are scammers!!
when I asked for a refund, they suggested Cancel subscription :D - nice service, what can I say!
A very poor customer service :(
I'm brand new, I don't have any clients yet, and when I tried the Klaviyo app, all emails went directly to spam.
so...My ability to use this app is limited by this fundamental flaw. When I wrote to Klaviyo support, I received a reply that they did not offer any help if I had a free plan and suggested that I purchase a paid plan, however, since I'm a newbie, the paid plans are not good for me....
the very unpleasant situation.. it turns out their application requires payment to work at all in my case ... ugh bad attitude :(
Thank you for the feedback, we always try to improve not just our product but also our customers' interactions. We've reached out privately, so we can better assist you with this issue.
So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!
Fantastic customer support, well thought-out app user interface and very helpful automations. Thank you!