Klaviyo: Email Marketing & SMS

great app cant complain. It is very easy to use and not very hard to figure out how to create a campaign and send it out with the app. Would prefer this app over other email campaign apps.

Loving Klaviyo, a bit expensive but it is very useful in the long-term! Easily extract more value out of your customers and help them with whatever they need using Klaviyo - simple and easy.

Worst app for Email & Sms ever! They have a useless and so complicated editor for emails, you will waste hours and hours making simple edits + their customer support just takes ages to get back to you, and when they do, their feedback is just as useless as they are.
i have wasted so much time and energy on this app, so if u want to save yourself the headaches just go try alternative apps and they are many. Because Klaviyo is proven to SUCK !!!

No começo é um pouco dificil, mas depois de fuçar um pouco aprendi como o programa funciona. Recomendo a todos que estao iniciando

I've only been using the app a few days, but already I'm impressed with what we have achieved. The integration with Shopify is very straightforward, and the potential it creates is really good. I feel it has already improved abandoned cart retention, and makes mailshots easy with its manipulation of lists and email sign up forms. Can't wait to see what else it is capable of.

i love this app, is very usefuñ and i use it for my email marketing, in my opinion is perfetc for this type of activicty

This app was pretty easy to install once I watched the YouTube video a few times. I just created my 1st email it was simple and easy to create. So far I don't have any issues.

La utilizo de forma intuitiva, porque no hablo inglés. Teniendo en cuenta que el español es el segundo idioma en el mundo más hablado, (por delante del inglés) creo que deberían pensar en ofrecerlo en español. Gracias

TECHNICALLY MEDIOCRE APP:
- Very good Shopify integration for data flows, voucher generation, etc. (but others have similar features)
- OK email wizard (sometimes buggy so that you have to refresh, etc. but ok...); make sure you chose the new one (!) if you set up a test account; I first ended up in the old one which is a nightmare
- The brand-related items are by far worse than the beautiful pictures might suggest!
- One example: The possibilities to modify the DOI sign-up flows with regard to design, wording, brand appearance like fonts, etc. are extremely limited (it is for example not possible to have the important text elements with a lowercase "you" as it is correct in German; there is a "German version" with "Sie" and "German (Informal)" version which uses an uppercase "Du" but it is not possible to adjust that) - you can basically just put in your logo, select a font out of 15 different standard fonts, some colors and a translation version; that is not 2022!
- There are many "strange" limitations in the software; in some areas, there is a beautiful, modern interface with a lot of flexibility, in some others, there is just a very buggy old thing with weird restrictions and bugs ...WHAT IS SO BAD TO GIVE 2 STARS ONLY?
- The availability of the customer support is not acceptable! - And you will need the customer service if you want to use the tool for more than manual email campaigns because of those "strange" things I mentioned above (many of those issues are not documented and in most of the cases you will think "this must be possible, I simply don't find the button")
- Today, I managed to have 2 chats after about 1 hour of waiting time each; 4 further attempts failed because the chat with simply closed; 90 other users were waiting, too
- If you reach them, the quality is not as bad as many comments suggest, but still...

Siamo fermi da circa 3 settimane perchè non riusciamo ad entrare con il login. Non arriva il messaggio di verifica a 6 cifre via mail, nemmno nello, spam e ho seguito le procedure che il sitema in automatico chiede di fare.
l'Assistenza non esiste non c'è nemmeno una chat sul sito per essere supportati. Dicono di mandare una mail ma non risponde mai nessuno. Ad oggi il problema non ci è stato ancora risolto e per colpa vostra siamo bloccati con il lavoro delle newsletter! davvero pessima esperienza.