Recenzje (3 220)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 81% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 11% ocen to oceny z 1 gwiazdkami
25 styczeń 2021

Tried several others, including MailChimp and Omnisend. This one is a little more expensive, but well worth it. Great support (much much better than the others), no nanny filters on your contacts (leaves role based addresses alone, for instance), and allows multiple lists that can be subsequently segmented. Haven't tried the automations, yet, but they look good and easy to use.

JansZenAudio
Stany Zjednoczone
8 dni korzystania z aplikacji
10 luty 2019

I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!

Élan Curve
Stany Zjednoczone
8 dni korzystania z aplikacji
29 styczeń 2021

And you are out in the desert ...alone. Their double opt in doesn't work since weeks. Customer support isn't helpful at all. No, even worse: they just denied this fault. Only after I paid a developer who confirmed the Klavyio system having an issue, they admitted there is a bug. Huh.
And then....nothing happens.
Customer support confirmed the bug as fixed. But - what a surprise - it is NOT. No further answers from customer 'support' . I worked on that issue now for several days and just let it go now. Horrible experience. Never again! And: that's a pity, because the features would be nice. Handling too. But if you are impossible to follow the legal requirements and lose leads 't get any help from customer support - its just crap.

tjuub
Niemcy
4 miesiące korzystania z aplikacji
26 kwiecień 2019

Very easy to use, and comes with lot of features, I am excited to use Klaviyo for email marketing automation.

Exclusive Crazy Deals
Stany Zjednoczone
8 dni korzystania z aplikacji
5 lipiec 2018

Nice program... Seems to work pretty well. So far so good.

Animal Keendom
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
2 marzec 2020

I believed the hype! Shame on you Ezra Firestone - there is really nothing special about Klavyio! - pure marketing BS. They do however think they are very special...

I deleted your app from my Shopify store so why did you charge me again?

"Removing our app from your Shopify account does not cancel your Klaviyo account. We are a separate platform from Shopify so you must send a cancellation request to us in order to cancel the Klaviyo account".

WTF! Klavyio was downloaded through Shopify!!!
How is it possible that Shopify have allowed them this lofty station?

The last straw was when we reached out to them for the FIRST time with an elementary trigger split issue. After 6 emails we were thinking we'd entered some parallel existence - they just did not want to extend any help, both the Klavyio peeps JOSH + SEAN were really cagey and unwilling to assist us in any meaningful way - well this is what happens when you neglect a paying customer the way you did guys! I suggest you guys get retrained.

We are really disgusted by your lack of care and arrogant attitude.

Now kindly CANCEL my account.

Regards

celltech
Wielka Brytania
4 miesiące korzystania z aplikacji
Klaviyo odpowiedział(a) 3 marzec 2020

Hi Celltech. Sorry to hear this, but really appreciate the feedback. We'll be sure to share it. If you'd be up for it we'd love to connect/chat and see if we can help. Best bet itis to reach out here https://www.klaviyo.com/landing/contact-us

Edytowano 15 czerwiec 2023

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support 2 months ago. I was told they had so many complaints that they were going to bring back the original activity feed. 3. Seems anytime an app redesigns it becomes less user friendly. Over thinking the process by programmers who are not business owners. This is common across many platforms.

HummViewer
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
17 czerwiec 2024

ez and powerful

Beniceify
Stany Zjednoczone
Około 3 godziny korzystania z aplikacji
25 kwiecień 2021

My account has been disabled for about a month (with the same message that in "maximum" 3 days it will be reviewed), they have removed both the chat and the email support and in the meantime they continue to take my money, nice work guys, congratulations

ArtVelar™
Włochy
4 miesiące korzystania z aplikacji
Edytowano 14 luty 2022

One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely declined my request.
I suggest to everyone not to install their app. a lot of better apps on shopify store for email marketing. I will inform the shopify app management team as soon.

GYM SUPPLEMENTS U.S
Bangladesz
4 miesiące korzystania z aplikacji
Klaviyo odpowiedział(a) 14 luty 2022

Hi there, thank you for letting us know your concerns. While we are unable to access your admin portal for security reasons, I will have a member of our escalated support team reach out to provide you better guidance for ensuring any Klaviyo code is properly removed.