Klaviyo: Email Marketing & SMS

The platform thus far has been easy to use. I would like a live chat functionality for questions similar to what Shopify has.

Hello I left a bad review as I didn't manage to get support, then they contacted me and explained that they had an higer number of request this last days, so they gave me a fantastic support to fix my issue. Thank you again Tracy for your great support. The app is anyway very very good, maybe a little old style design, I can't compare with others, but I chosed it because of the features it has.

I have been using this for about a week. The templates are easy to adjust to my needs and give me a lot of options to change them. The process for setup was fairly easy and good instructions have been provided. The app is user friendly and mostly drag and drop. Like any new software, there is a slight learning curve, but really not too bad. They do verify and check the first email campaign you send out (didn't know that until I tried to send it), but they reviewed quickly and was able to send within 12 hours ( I sent it on a Sunday and received word Monday morning). Apparently they only do this once so no big deal.

I have tried a few other apps and had one problem or another with them. This one has been very good so far and I will continue to use.

I've been toying around with quite a few email marketing apps for Shopify, and so far Klaviyo seems to be the best one. I like the simplicity and ease of Shopify's app Shopify Email, however I wanted an app that allows me to set up automated emails to visitors who sign up for our email newsletters. Shopify Email doesn't provide that.... Klaviyo does! So far Klaviyo is a bit confusing and there is a lot to learn and digest, but I'm a complete noob when it comes to email marketing apps, so this might just be my lack of understanding. That said, I was still able to create and set up an email campaign for new subscribers in under 30 minutes. I also like that Klaviyo has free support, which is a huge plus for someone like myself who may have a lot of questions about this kind of stuff. So far so good :) Thanks Klaviyo!

edited the content for an afternoon, but the app can’t be used as a result, please tell me why? Is this software downloaded to let him acquire our customers?

Excelente herramienta para shopify, poder generar los flujos y toda la parte de marketing de la tienda.

Friendly and easy to use. I just installed it and already created a sign-up pop-up, a campaign, and uploaded a list

The trashiest app out there. Download Omnisend or Abandonment Protector. ABSOLUTELY NO CUSTOMER SUPPORT. I mean ZERO SUPPORT. After some time, the app even stopped opening and showed an error upon clicking it, I tried to reinstall it but the error persisted. Just sucks guys. Don't waste your time, there are way better apps out there with amazing customer support like Omnisend.

I spent hours creating campaigns and when I needed to have it sent for at a very specific time- it did not let me and said there is a bug they are fixing at the moment. Super frustrating

I first decided to get this app because it supposedly "works well" with shopify. First and foremost it is NOT that simple to understand. Customer service/support does NOT respond right away. I was suppose to launch my website today and I've had to cancel. Customers were not receiving their welcome email/coupon codes. So bad for business, I've let a lot of people down and of course I'm sure I'm going to lose sales. I just requested for a refund and I hope they do not give me a hard time about it.