Klaviyo: Email Marketing & SMS

THIS APP SUCKS. I send one message to 173 contacts but it says that U used up 500 messages. It you go over the amount of messages you sign up for they'll bill you for it.

Finally an email marketing platform that is intuitive, easy to use and helps to make my emails look professionally designed. Brings over your Shopify products and images so you don't have to even check product links before sending. This is going to save me hours. I used to dread sending emails through Mailchimp as it wasted hours. Now I'm looking forward to it! If you're still using Mailchimp don't! Klaviyo leaves Mailchimp looking a decade out of date.

INCREDIBLE, the things that you can do even with the free plan! Thanks for your job, great team! I'm using it rn

Awesome app! Easy to use and navigate. Started my first campaign an hour after downloading the app.

Amazing. Easy to use and allows you to setup multiple flows. Basically the whole app is already setup and you just have to plug in your content. Best email automation sequence out there.

When I wanted it to work most, nothing! Sent a request for customer support and they never got back to me! I tried using it because it was recommended highly to me, but instead it's a total let down. There are better services out there! Upset customer :(

The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.

Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.

I tried to upgrade my account to allow a list of over 2000 subscribers. They charged me $125 and did not upgrade my account at all!

Wow! What an application!

Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind.

One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)