Klaviyo: Email Marketing & SMS

Klaviyo is the best email/CRM platform we've ever used and we've used a few! The app makes it easy to sync up with Shopify.

this app is the least intuitive thing ever. the design team was extremely lazy with the set up.. so many things that just dont matter you have far too much control of and the most simple things that do matter you dont have control or was just designed in a terrible way..

No customer support unless you pay for an upgraded plan. The Popup form has multiple bugs including: placeholder text not showing and the popup closes when a user scrolls on mobile.

I tried several email marketing apps but this is by far the best. It has everything you need to create a great email marketing strategy.
It has integrations, template, stats and so on...

I wasn't worried about all the reviews about their customer service and they were right. They say all the right things to get you to sign up but when things go wrong they just want you to contact support who offer little help aside from sending you to DIY fix articles.

Emails are totally not automated. Abandon cart - add to cart event trigger is not working at all. Same for viewed products event.

So much better than MailChimp.
More professional for e-commerce stores and works perfectly with Shopify.
Plus a much faster and friendly support team.

Great app. Had a little trouble getting everything set up (my fault) but Kate was amazing and walked me through everything. HUGE improvement to our emails! Highly recommend this app.

Nice program... Seems to work pretty well. So far so good.

Its awesome. and free is enough for us :-)