Klaviyo: Email Marketing & SMS , 1.980 avaliações
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Klaviyo is an essential tool. I like how easy creating emails is.
On the flip side, I wish you could upload larger images (mine get rejected) within the email campaigns. Also, it's a bit tricky playing with formatting inside of emails (bold, italics, keeping the font when you paste text). Lastly, the pricing feels opportunistic the second you squeak past their levels they send you a charge for more.
I'm not leaving Klaviyo but I'm also not jumping for joy or telling my friends they MUST use this email software.
Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!
Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.
Great email marketing app but their greatest assest is their live support which gets you going in a flash!
Thank you for the review, and we have to agree our live support is top-notch.
I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!
It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!
excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!
Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!
Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!
Top app with the best features on the market and stellar customer support
Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!
Thank you so much for that glowing recommendation!
Klaviyo's stunning good looks and killer personality got me the answers I needed when I needed them. Support is top notch. Every second counts.
The app is OK, however its definitely not worth the costs or headache due to the issues you will face from their terrible customer service teams. There's no sense of trying to find a reasonable outcome for their customers and they are a company set up to take every penny from you. I would stay clear and use alternative, and much cheaper platforms.
Hi there, thank you for taking the time to write a review - and for sharing your details. As you're aware, our position is that your account has a failed payment which is outstanding. I know that you are in discussion with our team about this matter and I will pass on your feedback. Kind regards, Claire