Klaviyo: Email Marketing & SMS

Great all in one email marketing platform that links easily with shopify

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Integration was simple and email marketing plus SMS functionality is essential. Very satisfied with this app for my Shopify customer campaigns.

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Does not supress marketplace order information like other app at a top level such as Judge Me. Extremely poor customer service and was advised that shopify is responsible for this app.

Shopify customer service has advised this is klaviyo's responsibility.

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Very interesting app. Very well made and structured. Easy to use. Solves all email marketing & SMS needs. Rich content and suggestions that make using it very productive.
I had a minor problem with emails not sending that I couldn’t figure out. The support team was very helpful. Very quick response. They catered to my questions. And even shared solving the issue with the Klaviyo team as it was somehow intriguing. Thank you Andy for your help. Thank you Najah for finding what the problem was.

I love that the app is easy to use for beginners and how it's versatile. However, it took me a long time for me to finally get help from the support for the error that kept happening on my free plan. I couldn't get through the sales (phone and email) and support service because my free 60-day support access had ended. Although I had installed it more than 60 days prior, I only started using the actual app from 2 weeks ago. Ended up speaking with Shopify support to have them contact me.

Great experience with this app so far. Can't wait to dive deep into all that it offers.

I like this app; it has helped my business grow!