Classificação geral
4,1
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
21 de junho de 2020

Clearly some great features on this app but I have found it really painful to get going with. Very irritating "compliance review" meant my account was blocked as soon as I tried to send first emails. Customers have had to wait days for Thank You emails for their orders. Have had to upgrade immediately to disable double opt in and even that is proving difficult to do. Finding it complicated to do basic tasks like send one off emails. Has got my stress levels up - I hope it's worth persevering with!

PEP Kitchen
Reino Unido
Mais de 1 ano usando o app
5 de maio de 2021

love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.

Brandon Lee Cook
Estados Unidos
Mais de 1 ano usando o app
2 de agosto de 2022

So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!

shop.mossi
Estados Unidos
Mais de 1 ano usando o app
17 de julho de 2021

Overall it appears to integrate with Shopify just fine, however, I am disappointed that Klaviyo doesn't have an app to manage direct SMS communication or at least see SMS metrics + SMS Conversations on the go via an Android or iPhone app. Why let us port in a toll-free 888 number if we can only use a desktop web browser to manage SMS conversations? Please make an app, even if lightweight, to manage SMS messages on the go so I don't have to look at 20 emails to manage messages, and get MORE email as I respond to customer messages via SMS. My primary support is through SMS, and Klaviyo does not currently appear to be SMS-friendly for SMS Chat support. This review would be 5-star if I can manage my SMS customer support on the go. Not sure if I really wish to do the LOA to port another number to Klaviyo and maybe just stick with SimpleTexting.com instead for my SMS Customer Support. Search my store name on Google. Using Shopify chat features instead of Klavyio for now. PS if Shopify adds the ability to port in numbers for SMS Chat support, I'm dropping SimpleTexting and Klaviyo immediately. On an ending positive note, email templates are pretty nice, but I'm very disappointed with the lack of SMS chat features.

V. H. Hess
Estados Unidos
Mais de 1 ano usando o app
Klaviyo deixou uma resposta 19 de julho de 2021

Wow thanks so much for this in-depth feedback. We really appreciate it. Our team should be in touch soon to learn more if you're up for spending a little time with us. Thanks in advance!

30 de julho de 2022

I absolutely love Klaviyo. There is no better combination than Shopify and Klaviyo to help you connect with your community and serve them. The segmenting options in Klaviyo is bananas, and their customer service is amazing!

The Leash Lounge
Estados Unidos
Mais de 1 ano usando o app
7 de janeiro de 2020

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Uninspired Shop
Irlanda
Mais de 1 ano usando o app
29 de julho de 2020

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

Royal Truck Accessories
Estados Unidos
Mais de 1 ano usando o app
25 de novembro de 2016

Way too expensive!!! They want to charge over $400 a month for some packages. That's highway robbery in my book. I'm gonna switch back to GetResponse which cost $120 a month with better service and features.

Senvie
Estados Unidos
Mais de 1 ano usando o app
20 de fevereiro de 2022

They keep charging you even if you uninstall their app, every other app on shopify automatically cancels subscription when you delete it. Wanted to delete Klaviyo on my old store and start working with it on my new store but I won't use it ever again after this.

QUIETREND
Áustria
Mais de 1 ano usando o app
Klaviyo deixou uma resposta 22 de fevereiro de 2022

Hi Fabian, thank you for bringing this to our attention. We can make this right! I'll reach out to you shortly via email to connect you with someone who can help.

9 de maio de 2020

Removed this app from the store but they are still billing me on a monthly basis. DO NOT USE!!!!!!!!

iWrap
Estados Unidos
Mais de 1 ano usando o app