Avaliações (2.911)

Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
20 de março de 2024

Super application, je le recommande !

Matutina-Chic
França
11 meses usando o app
Data de edição: 4 de janeiro de 2024

I use this app and choose $60 plan, I sent some mails and SMS, no one open mails, no any use on the business, you can just ignore this app.
Why this app good? because they take a lot cost on the marketing!!!

I AM VERY ANGRY ABOUT KLAVIYO!!!!!!!! if you need to use it, plz see my words. I chose a plan that cost $60, after one month, I don't need this app, so I remove it, but it never notice me I need to change plan to free, than this app won't charge me anymore, just let me remove it, than, after a month, klaviyo just chage me $60 again, without any any notice, I even do not know why I cost $60, if you still charge me if I don't change to free plan, you should notice me BEFORE i REMOVE IT,!!!!. and it's so complicated to change free plan. I do not use this app long time, KLAVIYO should refund to me, plz solve this problem asap.

Partysline
China
Aproximadamente 1 mês usando o app
5 de dezembro de 2023

Very bad customer service. Even the small Email service providing companies have a live chat option for free plans, but in Klaviyo at least email support isn't available. the free plan only provides 500 monthly email sents and 250 contacts. in the Shopify app store, they've mentioned that they provide 500 contacts,but not true.

DRIVECLOX WHEEL WATCHES
Reino Unido
10 meses usando o app
Klaviyo deixou uma resposta 11 de dezembro de 2023

Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo. We have updated our listing to have the accurate number of contacts. I'd also recommend the Klaviyo community as a way to get answers beyond our help center and Academy options.

19 de fevereiro de 2024

SCAM beware, these are scammers. The Email distribution service did not work for me and I deleted the application because it did not work. And then a surprise arrived - in the new month the money was written off from me, although I had deleted the application several weeks ago.

They refused to answer my request to return the money, but it turns out that the application company has nothing to do with the company that collects the money (a fraudulent scheme to not return the money) and even if you deleted the application, they CONTINUE TO CHARGE money from you even if the application is deleted. You need to go to the service and cancel the tariff plan there.

When I asked to return the money, they told me that they would not return it even if I had not deleted the application and did not use it, because in the new billing period the money was withdrawn. (FRAUDERS)

Guys, avoid these scammers, the mailing didn’t work, although I followed all the setup instructions and replaced the automatic mailing from SHOPify with Klavio in the settings, I also did the same / but this is the technical side

And the fact that they continue to write off money even after deleting the application and do not want to make a refund is fraud at its fullest.

iPad Planner
Ucrânia
Aproximadamente 2 meses usando o app
Klaviyo deixou uma resposta 21 de fevereiro de 2024

We appreciate your feedback, our support team is reaching out to you directly to continue this dialogue.

27 de janeiro de 2024

Amazing email marketing software
Make all marketing super easy and smart

vikingsly
Israel
3 meses usando o app
Klaviyo deixou uma resposta 30 de janeiro de 2024

We agree, and thank you for the review!

9 de maio de 2024

great support

The Sustainable Watch Company
Reino Unido
Mais de 1 ano usando o app
18 de janeiro de 2024

Meiner Meinung nach das beste E-Mail Marketing Tool. Auch der Support ist sehr kompetent und hat uns in allen Belangen super unterstützt.

SNYCE
Alemanha
12 meses usando o app
Klaviyo deixou uma resposta 23 de janeiro de 2024

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser E-Mail-Marketing-Tool als das beste betrachten. Wir sind erfreut, dass unser Support-Team kompetent ist und Sie in allen Angelegenheiten hervorragend unterstützt hat. Wenn Sie weitere Kommentare oder Vorschläge haben, teilen Sie sie bitte mit uns. Wir schätzen Ihre Unterstützung!

9 de maio de 2024

Pour l'instant, je n'ai pas encore fait d'email marketing ni de SMS marketing. J'essaie de bien prendre en main l'application avant de me lancer surtout qu'elle est entièrement en anglais.

Maskia
França
7 meses usando o app
17 de janeiro de 2024

The best email marketing app

Inspodesk
Emirados Árabes Unidos
Quase 2 anos usando o app
Klaviyo deixou uma resposta 23 de janeiro de 2024

We couldn't agree more!

15 de abril de 2024

Very efficient at getting back to me and helping me solve my issue!

Suzie Jo's
Estados Unidos
17 dias usando o app