Klaviyo: Email Marketing & SMS , 1 676 recensioner

Antal per omdömesnivå
  • 73 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 14 % av omdömena har 1 stjärnor
17 mars 2023

I have to say I’m not impressed with the customer service. I have had to explain the same issue several times. I sent pictures and a video clip showing my issue and it has still not being resolved. Instead I keep getting people sending me videos of how the same thing. I don’t think I’ll will be moving forward with this app. And I have wasted a lot time trying to set up flows

Belle Mone' Boutique
14 mars 2023

Works brilliantly with Shopify, is designed FOR e-commerce, is very intuitive and the support is amazing and fast (I'm saying that has a very non technical person who has to do all of this stuff on my own for our brand)

Irregular Sleep Pattern
Tid som ägnats åt att använda appen: Mer än 2 år
14 mars 2023

A truly amazing product that works really well and has a lot of features! They also have great people to work with!

Gussys Gut
Tid som ägnats åt att använda appen: Mer än ett år
13 mars 2023

You can't do "notify when in stock" or abandoned cart capturing on Shopify 2.0 themes like Dawn. Bummer.

Joanne Hudson Basics
Tid som ägnats åt att använda appen: Mer än 3 år
5 mars 2023

The app is good and has many different conditions and triggers, but Klaviyo has a massive room for improvement compared to other email marketing companies.

Cons: however, the biggest disadvantage is that they do not have an option that could allow using template inflows, you basically have to create everything from scratch by yourself.

Pros: as I said it has many different triggers and rules that you can set up.

Tid som ägnats åt att använda appen: 4 månader
4 mars 2023

BE CAREFUL! These guys are THIEVES! We installed Klaviyo and never used it but they charges us for the monthly subscription. When we reached out to ask for a refund, they simply said that due to their "policy" that they don't allow refunds on un-used subscritpions. Never heard of this one before. You deservbe to be shut down for scamming people like this.

Tid som ägnats åt att använda appen: 14 dagar
2 mars 2023

it is unfortunate that they don't offer onboarding support to at least migrate and setup, after the demo call I was left with no help, only bombardment of emails to use SMS when the email setup is not even done.. very disappointing as I expected and was promised more support to setup and migrate

Tid som ägnats åt att använda appen: 6 dagar
Klaviyo svarade 3 mars 2023

Hi there! Apologies for any confusion on onboarding and migration. Unfortunately those options aren't available to free accounts but we would love to look into it if you can forward any emails with promises of setup and migration support. Our email is feedback@klaviyo.com. Thanks!

23 februari 2023

We couldn't be happier with using Klavio. Great resources, help and has make a huge improvement to our email success.

Shepherd's Fashions
Tid som ägnats åt att använda appen: Ungefär 2 år
22 februari 2023

This is a joke! I can't get the support I need and instead of trying to help me, they kept ending the chat! If your product was worth anything, I wouldn't have to write in for your sorry support group!

Chic Thriftique
Tid som ägnats åt att använda appen: 5 dagar
Klaviyo svarade 23 februari 2023

Hi there. Sorry you're experiencing frustration with our support team, that's never something we want to see. It looks like there's a recently opened email that's awaiting your reply. If there's anything else we can do, feel free to reach out to feedback@klaviyo.com.

20 februari 2023

Low quality support. Not online chat available. I wait 2 days for their answers, and they don't even answer asked question properly. If you need to solve your business issues quickly, like we all do, this app is not suitable for you.

Tid som ägnats åt att använda appen: 4 dagar
Klaviyo svarade 23 februari 2023

Hello! For our free accounts, chat and email support are no longer available after your initial 60 days. We do offer a wonderful and active community for any future needs: https://community.klaviyo.com/