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Klaviyo impressed me with their exceptional customer service. When I encountered an unexpected issue, their support team responded with empathy and efficiency. They listened carefully, explained clearly, and went above and beyond to find a fair solution. While their platform has advanced features that new users should familiarize themselves with, Klaviyo proves they genuinely value customer satisfaction. They're willing to work through challenges and make exceptions when needed. For email marketing needs, Klaviyo shows they're a company that truly stands behind their service and prioritizes positive user experiences.
I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.
Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive
Great support and providing exactly what we need for our email marketing, flows, newsletter etc :)
Amazing!! Highly suggest using Klaviyo. It's one of the smartest CRM platforms out there. Customer support is truly incredible and can help you with any step of the way. If you have a Shopify account, you'll want to get Klaviyo for email marketing and SMS.
Thank you for this amazing review and for being such a loyal customer!
Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.
We've been using Klaviyo for some time now and it's absolutely amazing. It has all the features we need, it's very intuitive and easy to use and their support is second to none. Thanks!
As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know everybody is talking about data driven, personalized marketing these days....just sayin'.
Great customer service and an awesome platform. They're always looking to improve the functionality and features of their site.
Klaviyo provides excellent resources to help grow my business and I am happy with the progress we have made over the last few years.
I would heartily recommend Klaviyo to you for your email/SMS needs.
John M.
Thank you for being such a loyal customer.