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Awesome stats and analytics. Easy to implement. Very nice app. Will definitely recommend it.
Very helpful app, made organising my email marketing into "flows" and set times for sending. To create a newsletter this is awesome and makes everything quick and easy. I recommend!
Great design and love the features. However, all emails sent from Klaviyo go to SPAM, and there doesn't seem to be any fix for this... I was about to switch to it from Mailchimp, but I will stay there as I'm sure our customers get emails from there... Once the issue is fixed I might consider switching again :)
It is unfortunate that they don't offer onboarding support to at least migrate and setup, after the demo call we were left with no help.
Hi there! Apologies for any confusion on onboarding and migration. Unfortunately those options aren't available to free accounts but we would love to look into it if you can forward any emails with promises of setup and migration support. Our email is feedback@klaviyo.com. Thanks!
We are super Happy with Klaviyo!!
Thanks.
This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!
Update: After 5 days and 3 different people, I was able to solve my problem. I will be testing further before moving to a paid plan. Thx
Been a free user for 3-4 days now and I understand that I don't have access to the same features as a paid user. However, I think that I have the rights to fully test the potential of the tool. Unfortunately, as a free user support is inexistent so I'm asking myself is it worth it to move to a paid plan?!
Exactly what I needed! So much easier than other apps I've tried! It's perfect! The flows and campaigns have become easier. It took me a few hours to figure out everything, now it's just falling into place. My Shopify developer recommended it and i'm glad he did!
I want to know where I can find customer service help, it's been a month since I requested help via email and no one has replied to me.
Hey there! That's no good - we're here to help. Can you forward your request to feedback@klaviyo.com? We'd love to get you the help you need.
I Installed the app due to the good reviews it had, but it started giving me problems since the 4th week, I talked to a customer agent and I spent literally 3 hours within a week sending her emails and her just giving me useless articles, my problem was related to the code, apparently klaviyo had some code problem so I got in a call with an agent and I shared screen, we tried and he didn't solve the problem, all he said is, you need to delete all the klaviyo code, yes manually, and now my newsletter when someone puts something will redirect to klaviyo saying there was a problem, I'm so disappointed, frustrated and honestly angry with this app and the customer service.
All right, apparently i cant make 1 star reviews, it wont let me submitt so i have to put 2..