Recensioner (2 360)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 77 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
28 april 2020

The best app hands down! I've used other apps but none so easy as this. Take advantage of this app, it will boost your customers for sure!

AlwaysBougie
USA
En dag användning av appen
30 december 2019

So far so very good. The app is working flawlessly and doing what it's supposed to do. I'm very happy with Klaviyo right now and still testing it within my store and looks very promising..

Intend to update this review on further testing. Kudos Klaviyo team!!

KiAfrica
Oman
28 dagar användning av appen
21 november 2019

I just created my company's first email with Klaviyo, and am happy with the way it came out. Looking forward to creating more.

I had created a newsletter signup bar on top of my site with Klaviyo a couple weeks ago, but just noticed it has mysteriously disappeared, although I hadn't taken any additional actions on it.

Revel and Bask
USA
27 dagar användning av appen
11 oktober 2017

I've been using Klaviyo for a few weeks now. Here are my thoughts.

This app has potential to be awesome. It has very powerful tools that allow it to integrate with shopify and many other apps and should allow you to very specifically target customers based on event and other criteria. It should also allow you to track very closely what kind of emails are working and which are not.

In actuality it is very cumbersome to set up and manage. The reporting doesn't seem to track all conversions so it's really hard to know what's working and what's not. The stats take a long time to update. I tried integrating it with JustUno and the integration works sometimes and doesn't work other times. It doesn't integrate with any of the apps that do live chat. Customer service is basically MIA.

I haven't made up my mind whether to delete this app or not. I put a lot of work into setting up flows and list and it seems to have so much potential, but in actuality I was getting better results from a simple once a week generic email. The app is very expensive and if I can't get it worked out I will have to switch to something else.

Mezuzah
USA
Ungefär en månad användning av appen
18 mars 2017

best app for email marketing in Shopify, without any doubt

Medical Device Store
Spanien
En dag användning av appen
18 november 2019

Pretty intuitive to understand & put to good use! It has a direct integration with Shopify and many other apps!

ALIDAFASHION
Rumänien
26 dagar användning av appen
19 januari 2021

Unlike Shopify that has great Customer Service as you begin to get used to their system, Klaviyo is not exactly helpful in getting you on the right track when you start out. I'm a month into trying to set up the platform, and I was told if I wasn't on a paid plan, I could get no assistance. Ok, I understand that, but 1 phone call to "sell" me the platform, and then I'm on my own to figure out if it will work for me was frustrating to say the least. ... and when you do start to pay, you only get Chat or Email support. No phone calls. No help teaching you (unless you like reading dozens of articles and watching dozens of video tutorials). I, for one, am overwhelmed by all of the articles, the videos, the youtube vids explaining what worked for them, the forums, the emails back and forth. Sometimes you just want to get on the phone and hash it out in an hour. Unfortunately, you will not get anything close to that kind of assistance with Klaviyo. I just hope the platform does what I was sold on it doing. So far, not impressed.

The Abingdon Co.
USA
17 dagar användning av appen
21 juni 2021

TERRIBLE!
Tonight, I launched my brand with Ad campaigns and I was setting up my Klaviyo email flows and doing SO GREAT with my business set up, UNTIL all of sudden, YOUR ACCOUNT HAS BEEN DISABLED. (For no reason) . we will be back to you.
This is what I faced to, during my HOT TIME. now I stopped all my Ad campaignes because this app....... (Klaviyo) damaged my business.
You may wondering why I did not reach to them first?
Yeah I tried live chat as an Urgency way! Sorry, Live chat is only available for Paid Plans!
This is beyond insulting.....
You have money, we support you.
You have no money for us, You can talk to my.... hand.
I closed my SMSbumps account because of Klaviyo.
It was my biggest ecommerce mistake.
DO NOT USE this app.....
Search about SMSbump. they are doing way better than this app.

Qute Official
Filippinerna
17 dagar användning av appen
Klaviyo svarade 9 juli 2021

Ooof that's not how you want a launch to go. We do often limit sending until we can verify your account which can take some time. We do this to protect every customer and ultimately it will protect you as well, not to mention provide better deliverability overall. That doesn't take away from the fact that it's frustrating when you're trying to set things up mid-launch. Would love to help you get setup properly when you aren't in the middle of a launch so we can do it the right way and provide you the best possible deliverability for your SMS campaigns.

24 november 2021

Fantastiska segmenteringsmöjligheter och en kanonintegration med Shopify. Mycket enkelt att komma igång.

Tölta.se
Sverige
En dag användning av appen
16 mars 2021

Incredibly over complicated. The sales guy makes it seem super great, but only if you have someone on staff to take all the tutorials and figure out how it all works together.

The Steeping Room
USA
Ungefär en månad användning av appen