Klaviyo: Email Marketing & SMS

This is an excellent app! Better than some of the email marketing systems I use for my non-Shopify business. This is great for retargeting and it is really easy to use! Very happy to use this for my business.

It's simple brilliant. A highly professional, easy to use, beautifully designed, well priced, cleverly thought out app, backed by an amazingly supportive staff (I'm looking at you, Charlie!) Forget the rest. Use Klaviyo.

Excellent! The best email marketing app I have used thus far. Lots of functionality and delivers value from the onset, provided of course that You put in the required effort.. Thanks a lot team Klaviyo!

The app itself is wonderful - it is really a great product. I did have some hiccups to start with, outlined briefly below, that caused me to originally leave 1 star. I have since upgraded to 4 stars.

Be warned: If you are importing a list for your first time, setup your first campaign with plenty of time as they will lock your account until a person reviews it within 1 or 2 business days. Not knowing this caused me to loose existing customers on my store launch.

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support 2 months ago. I was told they had so many complaints that they were going to bring back the original activity feed. 3. Seems anytime an app redesigns it becomes less user friendly. Over thinking the process by programmers who are not business owners. This is common across many platforms.

Klaviyo is the leader in email marketing in our eyes. The layout, functionality are amazing. Thank you!

Very happy with Klaviyo. Easiest app we have found to customize Shopify's default emails. It also has a lot of great preconfigured list segments and tools for drip campaigns and abandoned cart emails.

My account has been disabled for about a month (with the same message that in "maximum" 3 days it will be reviewed), they have removed both the chat and the email support and in the meantime they continue to take my money, nice work guys, congratulations

One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely declined my request.
I suggest to everyone not to install their app. a lot of better apps on shopify store for email marketing. I will inform the shopify app management team as soon.

One of best free apps in Shopify. I used for my website doublehandles.com and really love it. Good one.