Klaviyo: Email Marketing & SMS

Klaviyo has been exceptionally good for our company. We have increased sales exponentially while connecting with our customers on a personal level while expanding our customer base. The exponential growth adn future potential is unlimited. We are very happy.

I have been using this app for some time now for multiple webshops.

We do not focus so much on sending email campagnes so using a lower tier plan always was fine for us.

Just before they announched upgraded their plan systems (ofc in a way they would end up making much more), we decided to up our plan ourselves for one store to start creating more campagnes and see if that would stick.

So we got an email saying: our plan is 100 going to 150 with discount 25 = 125. Which is doable.

Now just a few days after all the changes, it appeared that we grow just enough to go up in plan again. which means we are now paying 200 (-25) = 175.

After deleting some sleeping customers it is not able to go back to the plan they told us we would be in.

Basically we went from paying 30 a month to 175 a month in less then half a year.

I guess having tons of customers and earning millions is not enough. Getting it from the small webshops you try to help is the way to go.

I am definitely going to explore sending mails with shopify itself.

Great service and very excited about the big guys trying their best to keep it real.

Great app!! Not only does what it says, but the support has been super helpful. As a new store I couldn’t afford to leap in deeply due to costs, and they were still very helpful in getting me set up at a level to grow my business. Def recommend.

They got greedy! I've been their customer since 2017, and I only send emails every now and then. My only use for Klaviyo is their flows and email forms to automate my business for $25 per month, which includes a 5,000-email allocation. I have 17,000 email subscribers, but I'm not a heavy sender—I only send emails during holidays and sales.

Now, their recent change is forcing me to pay $400 per month—a massive jump from $25—just because of active email profiles. What a shame. They got greedy.

I'm now in the process of switching to a new email provider, and I'm sure there are better options out there. Goodbye, Klaviyo. Hopefully, you rethink this long-term decision because you're losing loyal customers like me.

Danielle, was able to help us figuring out an issue with an integration and even creating a custom flow (in draft) with all the proper settings to filtering list and actions by profiles to be included in the flow.

Should have setup on Klaviyo from day one. Moved away from Omnisend due to missing features and email chains not dynamically updating prices when products were updated... criminal. Klaviyo jus feels more well thought our and works better all round, very happy with the change and absolutely worth the extra cost. Our statistics are all up!

We’ve been using Klaviyo for our business, GatorStrike Pickleball, and it has been an absolute game-changer! As the creators of premium pickleball paddles, we needed a platform that could help us connect with our growing community and showcase our products effectively. Klaviyo’s robust email marketing and automation tools have exceeded all expectations.

From seamless email campaigns to personalized customer journeys, Klaviyo has made it incredibly easy to engage our customers and drive traffic to our website, https://www.GatorStrike.com The analytics and segmentation features allow us to tailor our messages, ensuring we reach the right audience every time.

We’ve seen a significant boost in customer engagement and sales since integrating Klaviyo into our marketing strategy. If you’re looking for a reliable, data-driven marketing platform to grow your brand, Klaviyo is the way to go!

Thank you, Klaviyo, for helping GatorStrike Pickleball stay ahead in the game!

Dishonest company! They send emails claiming you can adjust your plan (which they auto-upgrade), but it’s a lie. I will open a chargeback with my bank! Do not use their services for emails. They make everything complicated just to take your money.

Terrible changes to pricing!!! RUN AWAY and save your money! We have been a Klaviyo user for around 3 years now. We have around 13,000 active profiles in our list but we generally never send emails to all active profiles. We are on a 1000 active profile plan which allows us to send 10,000 emails (plan price $30/Month) and we are ok with these numbers. Now Klaviyo decides they want to make more money so on February 18, 2025 they are going to force us to move to a higher plan with 13,000 active profiles with 130,000 email sends automatically (plan set at $300/Month), that's a huge and unjustified jump especially given that we are not utilizing our current monthly email sends limit anyways. Honestly, these pricing changes do not make any sense given that the number of active profiles are simply data points in a database that costs Klaviyo nothing to keep. You should be charged for the number of email sends and not for the number of active profiles in a database. Totally non-sensical and greedy move! Save your money and move to another service at this point honestly.

I could not be more happy with the integration between Shopify and Klaviyo. It is literally life changing for our gorgeous 'little corner store' in Normanhurst, Sydney. Thank you!