Helhetsomdöme
4,1
Antal per omdömesnivå
  • 73 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 15 % av omdömena har 1 stjärnor
31 januari 2024

Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and have never left feeling like I didn't my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.

Passport to Organics
USA
Mer än 5 år användning av appen
Klaviyo svarade 6 februari 2024

We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us

9 april 2024

excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!

Nail Reserve
USA
Ungefär 2 år användning av appen
23 januari 2024

You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business

Propagation Diaries
USA
Ungefär ett år användning av appen
Klaviyo svarade 30 januari 2024

We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!

8 april 2024

Top app with the best features on the market and stellar customer support

Mind-Glowing
Rumänien
Mer än 5 år användning av appen
17 januari 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Danmark
Mer än 2 år användning av appen
Klaviyo svarade 23 januari 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!

28 mars 2024

Klaviyo's stunning good looks and killer personality got me the answers I needed when I needed them. Support is top notch. Every second counts.

Rokform
USA
Nästan 2 år användning av appen
3 april 2024

Very easily integrated with your Shopify store! Highly recommend!

Dwell Home Market
USA
11 månader användning av appen
Klaviyo svarade 8 april 2024

Shopify and Klaviyo, it just works! Thank you for the review.

22 januari 2024

Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!

It's NOMB
USA
Mer än ett år användning av appen
Klaviyo svarade 24 januari 2024

Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!

16 februari 2024

Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!

Mario Badescu
USA
Ungefär ett år användning av appen
Klaviyo svarade 21 februari 2024

Thank you so much for that glowing recommendation!

27 mars 2024

The live chat function is truly the most wonderful asset Klaviyo has. Every time I have a question or need assistance with anything Klaviyo-related, I am always met with the most emphatic, conscientious support staff. Megan F was particularly lovely to speak to today.

Youswim
Storbritannien
11 månader användning av appen