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We have used 4 different email marketing platforms. Klaviyo is by far our favorite.
A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it
The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome.
The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.
Tracy N was super helpful & solved our issue with our flows right away!
Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.
Klaviyo partners very well with Shopify and helps us retain and market to our customers.
Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.
I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.
Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive
good customer support as always - just chatted to danielle M who resolved my issue very quickly