Klaviyo: Email Marketing & SMS , 1 983 recensioner
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The customer support experts are amazing! They quickly resolved my issue.
Really helps to boost our sales and the interface is really easy to use.
I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo.
I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.
Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.
The support team is great. I got helped by Danielle and she helped me over the course of 5 days helping me exactly with what I need. She was kind and understanding and just did a fantastic job.
We're thrilled to hear about your positive experience with our support team! Thank you for highlighting Danielle's exceptional assistance over the 5-day period. We're delighted that she could provide the help you needed with kindness and understanding. We appreciate your kind words and we are always here if you need any assistance.
I've been using Klaviyo for about a year now and find it super easy to use. The support is top notch as well.
Hey there, thank you for being with us for so long! We will make sure our support team gets this message. If you need any assistance, you know where to find us.
When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!
Hey there, we love hearing this!
Happy to recommend this app. Very versatile and the people on the Help Desk are very supportive.
Thank you for your review. Our support team is the best!
I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.
Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!
All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.
Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.