Helhetsomdöme
4,1
Antal per omdömesnivå
  • 73 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 15 % av omdömena har 1 stjärnor
12 april 2024

The customer support experts are amazing! They quickly resolved my issue.

Hannah and James
USA
Nästan 2 år användning av appen
21 februari 2024

Really helps to boost our sales and the interface is really easy to use.

Preggy Plus
Trinidad och Tobago
Mer än 4 år användning av appen
23 februari 2024

I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo.

I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.

UTKilts
USA
Ungefär 2 månader användning av appen
20 februari 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Lucin Organics
USA
12 månader användning av appen
26 januari 2024

The support team is great. I got helped by Danielle and she helped me over the course of 5 days helping me exactly with what I need. She was kind and understanding and just did a fantastic job.

RARE JEWELRY™
USA
11 månader användning av appen
Klaviyo svarade 30 januari 2024

We're thrilled to hear about your positive experience with our support team! Thank you for highlighting Danielle's exceptional assistance over the 5-day period. We're delighted that she could provide the help you needed with kindness and understanding. We appreciate your kind words and we are always here if you need any assistance.

13 februari 2024

I've been using Klaviyo for about a year now and find it super easy to use. The support is top notch as well.

SAINTE CELLIER
Storbritannien
12 månader användning av appen
Klaviyo svarade 21 februari 2024

Hey there, thank you for being with us for so long! We will make sure our support team gets this message. If you need any assistance, you know where to find us.

14 februari 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Nimbus
Australien
8 månader användning av appen
Klaviyo svarade 21 februari 2024

Hey there, we love hearing this!

22 april 2024

Happy to recommend this app. Very versatile and the people on the Help Desk are very supportive.

World History and Mythology
Australien
8 månader användning av appen
Klaviyo svarade 24 april 2024

Thank you for your review. Our support team is the best!

9 januari 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Premiumbohne
Tyskland
Mer än ett år användning av appen
Klaviyo svarade 11 januari 2024

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!

14 april 2024

All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.

CholloCursos
Spanien
13 dagar användning av appen
Klaviyo svarade 24 april 2024

Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.