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I’m new to Klaviyo, so I can’t say much about the system yet.
What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.
I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo.
This level of customer service makes me confident in staying as a Klaviyo customer.
Thank you, Monika J.—she deserves a pay rise, Klaviyo!
The Klaviyo customer chat support is top tier! I have worked with several support reps and they’ve all been so helpful!
I am truly impressed with the service! From the very beginning, I was well taken care of, and all my questions were answered patiently and professionally. The advice was not only thorough but also very friendly. They took the time to address my individual needs, and I felt completely at ease. Everything went smoothly and without any hassle. I am absolutely satisfied and can highly recommend it to everyone!
The email campaigns and automation flows are user-friendly and offer great customization, allowing us to create targeted and professional-looking emails with ease.
Thank you so much for this amazing review. We love reading comments like these. Keep an eye out in our what's new page, to learn about all the new features to our flows.
https://www.klaviyo.com/product/whats-new?query=Flows
The Klaviyo integration is great! We are just starting to tap into the features. In fact, we hit a road bump when an embedded form was not populating. Both Shopify and Klaviyo support jumped on the issue and worked through the solution. I was completely impressed with the hands-on nature of the support.
I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.
Great support and providing exactly what we need for our email marketing, flows, newsletter etc :)
Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.
I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.
You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.
Their learning tools are great. Take the time to join them on their webinars.
Great company run by a great CEO.
Must have for any small business!! Intuitive and fun to use!
We switched to Klaviyo from Mailchimp and it has been great.