Recensioner (3 283)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 81 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
30 juni 2024

Although Klaviyo has some nice features, there are better and more affordable options out there. I had yet even been able to use it before I got an email stating that I already used up my free plan and needed to update my pricing. When I checked what I would have to upgrade to, it showed almost $900. Klaviyo bases its billing on ALL contacts rather than actual subscribers. This is important as ...

Alliance of Native Seedkeepers
USA
Ungefär 3 timmar användning av appen
1 februari 2025

Gettting too expensive

Japanese Taste DEV
Japan
Klaviyo svarade 3 februari 2025

Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing ...

26 mars 2024

my flows are not working

Pescobot
Storbritannien
5 månader användning av appen
Klaviyo svarade 3 april 2024

Hey "Pescobot", sorry that was happening to you. Looks like you already spoke with our support team and this has been fixed. Amazing! if you ever need our help again you know ...

16 maj 2024

Nunca pudimos usar la app porque los correos de recuperación de carritos abandonados enviaban al usuario a un checkout en Inglés cuando la página está en español. Se les pidió ayuda por más de un mes en donde solo decían que era una configuración de shopify y no de ellos. Así estuvimos semanas hablando con Shopify y Klaviyo. Al final Klaviyo nos indicó cómo hacerlo y estaba en manos de ellos (no ...

Polovers
Colombia
Ungefär 2 månader användning av appen
Redigerat 22 december 2019

While the functionality, in theory, is excellent as it allows for more sophisticated segmentation and automated flows than most mid tier email platforms will allow, the execution is shaky.

The team clearly has an admirable mission in mind yet feels incredibly junior and not too professional.

We have encountered numerous hiccups, such as the most recent example:

We were unable to send an email ...

Lorenzo Uomo
USA
Mer än 6 år användning av appen
29 mars 2020

Pathetic support. Over-priced.
No way to cancel the account. I have to place a "cancellation request".
And they don't reply to the request for 5 days and charge my card.
Even after showing them the charge they have not replied.
Worst support ever!

Orniza
Indien
Mer än 6 år användning av appen
21 juli 2021

Customer service is TERRIBLE! Also, Beware if you use their SMS, you are putting your company at compliance risk. This last issue is our final straw with them. They locked (disabled) our account automatically for uploading a list of email addresses that were legally collected from an event we were involved with. So if you don't mind risking your account being shut down until one of their " ...

Kill Cliff
USA
Mer än 5 år användning av appen
Klaviyo svarade 22 juli 2021

Hey, so sorry to hear this is happening. Our team has taken a look at your account to figure out what's going on and should already be in touch. Hopefully we can get this ...

Redigerat 9 september 2023

We emailed the company saying we wanted to downgrade our plan because we are no longer going to use the SMS portion of the plan. A few days alter after we asked to be downgraded they charged me another $1330 for the next 30 days even thought we came nowhere close to using our previous month's full SMS plan.

The Rotten Fruit Box
Portugal
Mer än 5 år användning av appen
Klaviyo svarade 15 december 2021

Hey Custodio — so sorry you're experiencing this. I'm going to connect you with our Growth Success team specialized in helping accounts of your size find more value (and ...

30 september 2018

Used to be good but now the emails they sent out during my campaigns keep getting bounced for no good reason - one of which is my personal email and another my friend’s email. Tried to send a campaign just to my email add and I don’t receive it at all. And no it’s not in my junk box either. Ridiculous if that’s the primary function of this app.

Ms Soignée
Singapore
Mer än 5 år användning av appen
5 februari 2018

Great App but the support is one of the worst I have ever experienced, dropping it asap and I would NOT recommend this to anyone unless they fix their support, GOOD LUCK IF YOU TRY THEM !!

4 Girlz
Storbritannien
Mer än 5 år användning av appen