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We use Klaviyo app for more than 5 years and it did help us recover the carts left by sending a series of abandoned cart emails. Welcome email, post-purchase follow-up email, and other customised emails, all help us bring in sales and grow steadily. Thank you so much for Klaviyo app which keeps releasing new features !!
Klaviyo has been one of the most critical platforms to our marketing stack. Your owned channels are the most important for your business and we could not ask for a better platfrom to integrate with Shopify and elevate the customer experience.
Thank you so much for the 5 star review! It's awesome to hear that Klaviyo is playing such an important role in providing your customers with a great experience.
The experience with Klaviyo has been outstanding. The app works well with Shopify and allows for the most compete view of our customer experience. We have used other ESP's and this integration is top notch!
We're really glad that you're having an excellent experience with Klaviyo, and that Klaviyo is helping you learn more about your customers. Thanks so much for the 5 stars!
Klaviyo stated they have protections in place to keep bots from signing up creating fake emails. I am a small business and my email is full of fake emails. I try to delete them but they don’t disappear. I can’t keep ahold of any one in support until I upgrade and pay a monthly fee or lower the amount of emails in my account which is not working. I guess you can’t get help unless you pay them. It is a difficult platform to use also. The best option is to delete my entire account and go to a different email provider. I don’t want to work with a company that can’t help unless you pay them!!
Thank you for your feedback and sharing your experience. A member of our support team has reached out to you over email, and is eager to work with you.
Free accounts have access to email support for the first 60 days after the account is created. Upgrading to one of our paid subscriptions will give you access to email and live chat support. As always, the following resources are available to you on our free plan:
Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice.
Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account.
Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills.
Klaviyo is an integral part of our marketing ecosystem. Not only is the product best-in-class, it also integrates with the best tech in the space. IMO, that's the most under-stated quality in picking out tech... does it work with everything else you have? Klaviyo does.
The team is great, the leadership is awesome, and the product is cutting edge.
Thank you so much for this review! We'll always strive to put customers like yourself first, and to continue to innovate to work with the best tech!
We’ve seen significant revenue growth through dialed in flows and strategic email campaigns. Very pleased with Klaviyo and its unparalleled professionalism!
The smartest marketing tool in my business"
Klaviyo completely changed the way I communicate with my customers. The segmentation is precise, the flows run on their own, and the analytics give me a clear picture of what's working and what's not. After switching from another platform — there's no going back.
Thank you for the 5 star review! We're happy to hear that Klaviyo's won you over, and we'll always keep working to ensure you can understand and connect with your audience!
Strong marketing capabilities and automation, but improvements in event tracking reliability, documentation, templates, and customer support would make the platform significantly better for growing ecommerce brands.
We appreciate the feedback here! Thank you for the positive review, and we'll continue to work to ensure Klaviyo empowers you to understand and connect with your audience!
Klaviyo is your one stop shop for email marketing and sms and whatsapp. I downloaded klaviyo and within minutes setup flows that integrate with my customer journey and couldn't be happier. I am now starting the klaviyo academy to become certified with klaviyo.
Super outil qui permets de capter de la data, de segmenter intelligemment vos clients et de lancer des campagnes marketing régulières ciblées
Un seul petit bémol : le forfait augmente aussi vite que votre fichier client :)