รีวิว (2,893)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 80% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
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  • 12% ของการให้คะแนนคือ 1 ดาว
12 ธันวาคม 2020

very good! x help me with my campaign really like it x Recommend it x1000000000000000000000000000000

COCO & CO
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
11 กันยายน 2021

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

Ma Ntuma Shop
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
20 มีนาคม 2022

Great and easy to use tool.We use it for Sockstock and increased sales by using subscription popups and newsletter.

Sockstock®
เยอรมนี
ประมาณ 1 เดือน ในการใช้แอป
13 กันยายน 2023

Luca has been exceptionally helpful getting me to where i need to be.
The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

EleGift
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
Klaviyo ตอบแล้ว 14 กันยายน 2023

Thanks for the review and for the shout out for Luca!

แก้ไขเมื่อ 22 กันยายน 2022

UPDATE: Several people from the Klaviyo team has reached out to me after posting this review. I have had a meeting with someone from the UX team, and they have promised to prioritise this feature for Q4 2022. I have also given some additional feedback regarding the email builder, and hope it will work better soon :)


I'll update my score as soon as it has been implemented


Original review:


Klaviyo awesome for its segmenting, automation and data capabilities, but the editor is far below what one can expect from an expensive enterprise tool like this. It can do practically anything in terms of segmentation and so on.

More specifically, there is no way to add the compare at price in the native product blocks. The field is easily accessible through Shopify's API. I consider it to be basic functionality for any tool like this, and I first suggested they need to add it when we signed up 8 months ago. Then a few more times after that. Even dragging myself through the consistent 30minutes+ waiting time in the chat.


There are great people working there. The sales person we signed with is probably the best seller I have ever encountered in my entire professional life. The onboarding guy we got was lovely and competent as well. Yet... my only option to make them fix this very simple and critical thing, seems to be to rattle the cage as hard as I can from all directions.

Displaying a price without a reference point is practically pointless when running a sale to get rid of excess inventory. "Awesome gloves, $40" gives zero incentive to click a product in a newsletter compared to "Awesome gloves, $40 (down from $95)".


We made the switch mainly to reduce mental friction of sending more and better newsletters and flows, as well as better segmenting. But this tiny and seemingly insignificant lack of feature makes it all in vain. Fix it.

Hyttedawn
นอร์เวย์
เกือบ 3 ปี ในการใช้แอป
Klaviyo ตอบแล้ว 9 สิงหาคม 2022

Hi! Thanks for this detailed feedback. We noted your email and community post as well and will reply via email so we can chat a bit further. This feature is under consideration with our product team right now.

แก้ไขเมื่อ 24 พฤษภาคม 2019

We made the switch from mailchimp to klaviyo and has been the best decision ever made. We recommend klaviyo for many reasons, but specially because of the ability to segment and tag users based on past purchase behaviours.

ytexstrings
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
แก้ไขเมื่อ 16 พฤศจิกายน 2020

Our account has been suddenly disabled and the explanation is a joke. With out account disabled we cannot access the live chat, there is no number to call and this has been a huge disappointment

Terbos Jewellery
สหราชอาณาจักร
มากกว่า 1 ปี ในการใช้แอป
16 เมษายน 2022

Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.

quantlabsnet
แคนาดา
เกือบ 3 ปี ในการใช้แอป
14 ธันวาคม 2019

Using it and it's easy to set up and use. Great support in case of any problems. Loving it and looking forward to scaling my sales.

One Inclusive
เคนยา
ประมาณ 1 เดือน ในการใช้แอป
18 สิงหาคม 2015

Very easy to use... Hope it will increase sales!

Nitrotennis
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป