รีวิว (3,220)
จำกัดการแสดงผล
-
ตามคะแนน
I think this is a great app. The flows are very intuitive, the wizard is perfect to get setup and all in all it is an app which is easy to work with. The only downside is the limited translation options when you are on the free plan but I plan to upgrade quite soon to avoid working with mixed languages. I would without a doubt recommend Klaviyo to a friend.
Would not recommend. They charge you by profile (email) and do not give you an option to simply delete inactive profiles.
Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo.
You do have the option to suppress or delete profiles by following the steps in these help docs. I hope that helps!
https://help.klaviyo.com/hc/en-us/articles/115005073867
https://help.klaviyo.com/hc/en-us/articles/115005246108#h_01HBDYFEQ1YWDRDZ3TMQF1611R
Pretty happy with this app, it takes a little bit to get use to, but once you are in deep it is good.
canceled the app on one of my stores, deleted the app from the store, closed and deleted the store and for the past 3 months they have been charging me money! Disgrace. that's how they make their money, not by providing a quality service.
*UPDATE* after this review, 20 mins later they suspend my account and charge me $112 DIRECTLY from my bank account, when my monthly plan is $20. This is the kind of app Shopify allows on their app store.
very difficult to use, there is not any support agent just a bot that is not setup properly, I am getting rid of this app there are many others with better support than this one
Very bad customer service. Even the small Email service providing companies have a live chat option for free plans, but in Klaviyo at least email support isn't available. the free plan only provides 500 monthly email sents and 250 contacts. in the Shopify app store, they've mentioned that they provide 500 contacts,but not true.
Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo. We have updated our listing to have the accurate number of contacts. I'd also recommend the Klaviyo community as a way to get answers beyond our help center and Academy options.
Love being able to automate and setup flows, integrate with so many other apps, and do the marketing heavy lifting!
I am a beginner user but the interface is easy enough for me to understand and they have help resource pages with instructions. I like how it is easy to set up emails with drag and drop components. It's also nice that it syncs into my product listing so I can pull from there to put products into emails.
The app its great and easy to use but ill love to have an Spanish version
Klaviyo is what's up. Provides you with sensitive data on your customers, especially data about who the sales referrer is! Top stars for Klaviyo.