Klaviyo: Email Marketing & SMS , 1,981 รีวิว

Luca has been exceptionally helpful getting me to where i need to be.
The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

If I could give zero starts, I would. It's an amazing app, but they want to control your email domain and the way you email your clients. Not very versatile. They steel your money very easily with their automatic upgrades as well.

Tool is good but Klaviyo should solve the t-online.de delivery problem (bounce) finally!
The problem has existed for ages and t-online addresses are common in Germany. With other providers, delivery to t-online addresses works!

Great customer service!

The Klaviyo team has been great to work with. They've been supportive and responsive to the questions I've had setting up flows with detail instructions and screen shots.

It's just a few months since I started using the app and it has been one of the best experience so far, because it makes it easier to set up flows and also I am able to reach out to their customer support with ease

Amazing support and Technologies.

Thanks to Mary, and Katalina :)

Quick response to help resolve a problem.

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support 2 months ago. I was told they had so many complaints that they were going to bring back the original activity feed. 3. Seems anytime an app redesigns it becomes less user friendly. Over thinking the process by programmers who are not business owners. This is common across many platforms.

I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.