Klaviyo: Email Marketing & SMS

EXCELLENT

easy, fast, they are the best. 8 years in.

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

I have installed this app after many months of research and had finally the time to set it up after Q4. And then I was in complete disbelief after they have updated the prices on 21.1.25. I should pay more than 600$ for over 35k "active" users. Why should I pay for users, that are don't even subscribed to our newsletter? I dont need to send out 350k emails a month??
The monthly fee should be calculated for the actual subscriber list/sent out emails per month. I got only 2000 active subscribers.
You can't even talk to a real human beeing, unless you pay. I wanted a subscripton, but not with this incredible price politics. The chat bot told me to surppress all other accounts, that are not subscribed to the newsletter. Ok fine, but then I can't reach any customers that abandoned a cart, when they did not accepted newsletter marketing? This is not worth the money.

Who did this price change and thought this was a good idea? Watching the reviews, I'm not the only one..
So I'm sticking to the free Email Program from shopify. You can setup flows aswell

great

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Great email marketing platform for us.

great so far

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