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Ran an email campaign for the first time in Klaviyo. As I am new and building the list, even from a small campaign I got 2 conversions in 24 hours. Amazing! Klaviyo made it much simpler to send out the campaign!
Thank you for sharing your experience. We're glad the platform made it easy to hit the ground running and that your first campaign delivered results!
We have been using Klaviyo for several years for email marketing and automation in our Shopify store, and overall we are very happy with it.
The platform is intuitive and easy to work with, and as a Shopify user I especially like that the structure and interface feel familiar. Even as a small business without a dedicated marketing team, I’m able to create campaigns, segments and automated flows myself.
There are lots of possibilities as you get deeper into the platform, and we continue to discover features that can make a real difference for our business. Most recently, we implemented Back in Stock notifications, which has already given us valuable insight into customer demand.
Klaviyo is a powerful tool, while still being manageable for a small webshop like ours
Thank you for the kind words. We're especially glad to hear the Back in Stock notifications have already been delivering valuable insights for your business!
Klaviyo has been an excellent addition to our store. The platform is powerful, intuitive, and makes email/SMS automation feel effortless. Segmentation, flows, and reporting are all top‑tier. Support has been responsive and genuinely helpful whenever we’ve needed guidance. Highly recommended for any merchant serious about retention and growth.
We appreciate you highlighting our support team alongside the platform. We'll be sure to pass your kind words along. Thank you for the 5-star review!
Klaviyo is an important part of my business. From flows to newsletters to susbscriber segments it allows me to market to my customers and analyse the results.
It is expensive, but it makes me money so all good!
Thank you for the honest review. We're glad Klaviyo has been making a positive impact on your business!
Out of all the marketing tools I've tried, Klaviyo stands out as the most reliable and efficient. The platform makes everything seamless, and the pricing is genuinely affordable. Absolutely love it.
We appreciate the feedback and are glad the platform has been delivering results!
Klaviyo is fantastic. Consolidated a lot of apps we were paying our for to Klaviyo for Email Marketing, Reviews, Sign-Up Forms, Flows etc and its been great for increasing revenue. Well worth it
Thank you for sharing your experience. We're glad Klaviyo has been a straightforward and effective tool for your marketing efforts!
Una herramienta muy práctica y fácil de usar. La configuración de campañas, listas y plantillas es clara, y el seguimiento de resultados ayuda a entender rápidamente qué funciona. Hasta ahora, la experiencia ha sido muy positiva.
Agradecemos sus amables palabras y nos complace saber que la experiencia ha sido positiva hasta ahora. ¡Gracias por compartirlo!
The platform functionality might be powerful, but the user experience is incredibly frustrating.
When encountering technical issues with dynamic variables in templates, there is absolutely no way to get basic support unless you upgrade to a paid plan. Worse, when trying to log into the Klaviyo Community to post a question, the website gets stuck in an infinite login redirect loop due to cross-domain cookie issues.
As an e-commerce merchant, spending hours fighting broken authentication logic and paywalled support instead of resolving a simple issue is completely unacceptable. Highly disappointed with the customer experience.
We appreciate you sharing this feedback. A senior member of our support team has reached out to you directly, and we're eager to help.
Free accounts include email support for the first 60 days after the account is created. If you upgrade to a paid subscription, you’ll also receive access to live chat support.
Additionally, we also recommend taking a look at the free resources below:
- Klaviyo Help Center: step-by-step guides for setting up and managing your Klaviyo account
- Klaviyo Academy: courses and certifications to build your Klaviyo knowledge and skills
We've been using Klaviyo for a long time and have continued to stay with the platform because of its rich feature set, ease of use, and flexibility. More importantly, it consistently delivers a strong return on investment, making it a valuable part of our marketing strategy.
Thank you for the thoughtful review. We're pleased to hear Klaviyo has consistently delivered a strong return on investment for your business!
Wir nutzen die App für E-Mail Marketing und das funktioniert auch sehr gut. Was mich aber stört ist die Preispolitik. Für ganz kleine und große Unternehmen sind die Preise in der Höhe nachvollziebar, aber gerade für Unternehmen die am Wachsen sind ist die App extrem teuer. In diesem mittleren Bereich steigen die Preise (Stückkosten) so extrem steil an, dass es wirklich nicht mehr schön ist. Ich finde die Strategie unfair, große Unternehmen zu belohnen und Unternehmen in der Wachstumsphase derart zu belasten. Für Interessierte empfehle ich unbedingt, die Preise genau durchzuspielen.
Vielen Dank für Ihr Feedback zu unserem Preismodell. Wir helfen Ihnen gerne dabei, den für Ihr Unternehmen passenden Tarif zu finden. Ein Mitarbeiter unseres Kundensupports hat sich bereits direkt bei Ihnen gemeldet.
