Klaviyo: Email Marketing & SMS

Klaviyo has been a very helpful platform for managing our email marketing and customer engagement. The segmentation, automation flows, and reporting tools make it much easier to understand customer behavior and improve campaign performance.

What impressed me most is the quality of the customer service. The support team is professional, responsive, and always willing to provide clear guidance when we have questions. Their help makes the platform much easier to use, especially when optimizing flows, troubleshooting issues, or improving campaign strategy.

Overall, Klaviyo is a powerful and reliable tool, and the excellent customer support makes the experience even better. Highly recommended for businesses that want to build stronger customer relationships through email marketing.

Good tool for email marketing, syncs well with Shopify. Segmentation takes a bit of learning but works well once set up.

new to this game. Digging Klaviyo though. very intuitive. integrates seamlessly with shopify.

Klaviyo makes it so easy to set up and send campaigns. I know I am not even using all of the features that I should be and it has added "easy" additional revenue to my business.

Klaviyo has been an amazing product for us in building our business! The integration with Shopify has been fantastic. We have seen good growth, and as we learn how to build better flows and email campaigns, we are very excited for the future of our Gel-out business.

Klaviyo has been amazing. Flows for new customers when they join to provide value. Seamless integration with shopify with metrics related to email conversion. Something we never could have dreamed of as a brick-and-mortar store with our old system. All in all, a top-notch product.

Use it across all of our brands. Great tool - It is a commodity though.

Don't get too high on your horse Klayvio execs & board - there are other platforms. Their recent price increases have caused us to start looking at other email marketing vendors.

Remember your customers - Not your share price.

Llevo un tiempo usando Klaviyo y ha sido clave para conectar con mis clientes de forma auténtica. Las herramientas de automatización son fáciles ¡Lo recomiendo sin dudarlo!

Klaviyo urgently needs to take inspiration from Canva because right now the editing experience feels outdated, clunky, and honestly exhausting.I’d honestly go as far as saying that Klaviyo is one of the worst apps I’ve ever used in my entire life when it comes to editing anything. The email marketing editor is unbelievably complicated for absolutely no reason. Nothing about it feels intuitive. Every simple task turns into a frustrating, time-consuming mess.

It genuinely feels like the product was designed by engineers who never actually had to create a real marketing email themselves. The UX is terrible, the workflow is confusing, and basic editing actions feel painfully overengineered. Instead of helping you move fast, the platform constantly fights against you.

What’s shocking is that email marketing should be simple in 2026. Apps like Canva proved years ago that powerful tools can also be clean, visual, and easy to use.

I never write negative reviews about apps. In fact, this is probably the first time in my life I’ve felt the need to leave one. But the experience was genuinely that bad. For a platform this expensive and this popular, the editor is embarrassingly bad.

What we love about Klaviyo, apart from being user-friendly and having great analytics, is that they regularly provide training to help us use the app more effectively. Highly recommended.