Klaviyo: Email Marketing & SMS

I honestly didn't expect it to be this good. It's purpose built for ecommerce. I've used so many platforms for email marketing over my almost 10 years experience in ecommerce and not even Active Campaign can compare with the ecommerce tools in Klaviyo. They are so powerful and yet so easy to use. Definitely going to be using this for many months and possibly years to come.

Klaviyo will never stop billing you, long after you have attempted to cancel your account, you will continue to be billed. When you attempt to correct the unauthorized charges and billing, you get crickets. There is no easy method to contact them and they take no action when contacted. We moved to the enterprise level of Hubspot for our CRM needs and are very happy. Klaviyo did an ok job during our testing, but the intentions of the company and management, appear to focus on themselves as the hero, instead of their customers. The ease of use and ability to rapidly launch marketing automations is a plus for the app. The management of the company unfortunately kills the deal.

I love this app! It is very easy to use. I know running a good email campaign is important to any business but I had no idea where to start or how to run one. Klaviyo made it so easy to set up all of my email sequences and to run my first campaign. They make it affordable too. I started with the free plan and hope to move up as I build my lists and email marketing.

The app seems to be amazing and it has everything I need, but.......Unfortunately, I am not impressed by the level of customer service for new customers with under 500 emails. Its free to use BUT it takes at least 24 hours to receive any help. They rely mostly on training videos and FAQs, but if you need immediate help, this is not the app for you. I don't understand why they don't offer the same level of support for growing business. How do you expect to retain them?

Schmutz App. Funktioniert nicht, wie sie soll. Ich kann die Bestätigungsmail nirgends ausstellen. Ich kriege keinen Support, ohne dass ich 30€ zahle. Super unübersichtlich. Nicht zu empfehlen.

I've had this app since yesterday after hearing about this platform through the E commerce uncensored podcast.

So I haven't used this app for long, however I've found the experience so far smooth and straightforward. They employ a powerful and intelligent system that helps you to create effective emails, really boosting your email marketing potential. I would definitely recommend making use of there academy where you can view a bunch of tutorial videos that will help you in setting up your campaigns, flows, segments, lists etc. It's important you spend time understanding the system so that you can utilize it at the optimal level.

In addition, another great part about using Klavyio as a beginner, like myself, is that it's free for up to 250 subscribers. If you're looking to really boost your sales and take your store to the next level, whatever that level is, Klavyio is definitely the best option, in my opinion.

Lastly, I love the interface, I find it really easy to navigate around Klavyio, which is always great, especially if you don't particularly enjoy this part of e commerce, setting up marketing. This site makes it easy for you to set up one of the most important and effective methods of making sales, email marketing!

I'll leave it there.

The app its great and easy to use but ill love to have an Spanish version

I'm about to uninstall this app, it doesn't sync all my email subscribers on top of shopify and there is no customer support, just endless bots, although some of the features are really good, but other apps can replace it perfectly

I think it's very user friendly. Simple to set up and create emails. I do wish the amount of people on the free plan was more than 250. But it's better than a lot of other free email apps.

I have been using this app for a few days now and it's been a breeze I have just created my 1st email and it was so easy am really comfortable using this app it helps alot as I am just a starter. It is showing me the way.