Klaviyo: Email Marketing & SMS

I do not know why they have to keep it so hard to cancel the subscription. I've been trying to cancel the subscription for a month and I am still going to be charged for the next month. Stay away from this app.

Takes the hard work out of EDM marketing.

Horrible Support! I had to send an order confirmation to my clients and it took almost 5-6 hours to upload the lists. After all that hassle when i hit send, this useless app says account disabled and they'll have to verify before ic ould send email. what a waste of freakin time! please use the BCC feature in your Gmail. That does a lot more than this useless piece of ....! Worst part is they take forever to respond to support requests!!

Klaviyo has much better features compared to other email marketing apps we've tried, their automated flows feature is very easy to use.

So far its been a terrible experience. The setup process is far from 'easy or automated' we have lost about 40,000 subscribers during the setup due to an error message that opt out subscribers. In the setup process is mainly a sales person taking payment and then leaving links for you to read how to do the setup yourself which is far from being easy.
We had 40,000 subscribers opting out from an error from Klaviyo which Shopify experts confirmed its on their end but instead of trying to help all the technical experts done is trying to find more reasons why its not their fault. The system has loads of options, but requires to read lots of articles and links which is very hard to do while running a business. The support has an average waiting time of 20-30 minutes (even for urgent stuff). The dedicated person helping Is mainly for 2-3 calls during the first month of the setup which is crazy as there is so much more required. Anyway, far from what's advertised and not really the market premium service provider (but it is the most expansive one).

I came across this app I'm still messing with it and I didn't think it was too difficult to maneuver. I needed a email set up to send a discount code for new subscribers and this was a great tool.

Klaviyo is one of our must-have apps on any store we run. It's powerful, easy to use and has many features under the free plan.

It took a little while to get used to at first but I enjoy the app. I believe information could be a little easier to find but all in all so far so good.

The app works great, however $75 a month is extremely very expensive for small business. I wish they had a $25 per month plan for beginners with a limited number of e-mails.

Awesome app! Very useful and allows for a growing brand to actually GROW without putting a choke hold on the user options right away!!! Pay structure is legit!