評價 (2,335)

整體評分
4.5
各級評分數量
  • 77% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2019年12月10日

Muy buena aplicación, poco a poco aprendiendo mas, totalmente recomendada a todos!
Sigan asi por favor

Diferevte
義大利
使用應用程式 大約1個月
2017年5月29日

Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!

Gear Trendy
加拿大
使用應用程式 大約1個月
2019年7月24日

Very easy to install & use. Very creative & beautiful templates & the automation features are just so useful!

Petite Premiums Gift Shop
菲律賓
使用應用程式 大約1個月
2017年10月11日

I've been using Klaviyo for a few weeks now. Here are my thoughts.

This app has potential to be awesome. It has very powerful tools that allow it to integrate with shopify and many other apps and should allow you to very specifically target customers based on event and other criteria. It should also allow you to track very closely what kind of emails are working and which are not.

In actuality it is very cumbersome to set up and manage. The reporting doesn't seem to track all conversions so it's really hard to know what's working and what's not. The stats take a long time to update. I tried integrating it with JustUno and the integration works sometimes and doesn't work other times. It doesn't integrate with any of the apps that do live chat. Customer service is basically MIA.

I haven't made up my mind whether to delete this app or not. I put a lot of work into setting up flows and list and it seems to have so much potential, but in actuality I was getting better results from a simple once a week generic email. The app is very expensive and if I can't get it worked out I will have to switch to something else.

Mezuzah
美國
使用應用程式 大約1個月
編輯時間:2020年6月9日

Update 6/9
I'm incredibly grateful to one of the support agents (Matt) who has helped me night and day since Sunday and even worked in the evenings after work hours to help me resolve this. My campaigns are now functioning as they should, but the Klaviyo popup is still showing an error message on my website when people try to sign up. I'm waiting on the development team to send an update as I've been told they are working on fixing it. I also have been told from outside sources that Klaviyo used to have amazing support but they grew too fast and are having trouble training qualified people for their support team to keep up with their growth, which makes sense. Hopefully they can hire more people like Matt who gets the job done.

Update 6/8 is that they reached out to me and are helping get it all fixed. Fortunately there is one support agent who has really saved the day for me. Still waiting to get it functioning correctly but he helped me with some of the main problems. Hopefully the problem with the popup will be fixed by their dev team soon.

I love this app in theory, and their people are generally really nice. But it is really difficult to achieve anything due to their refusal to do onboarding phone support. After several weeks I have spent countless hours trying to get my campaigns live and working correctly. Support people are really trying to help but the results are not there. Nothing is working like it should. I've been studying their guides night and day, literally it is all I have done. But it doesn't have complete information so you are left stuck with no answers. The worst part is that support people are nice but not fully trained themselves, so they give you the wrong solution that doesn't work. Weekend support is MIA. I have written 5 times to support this weekend and no response. Nothing is working. I've lost thousands of dollars in lost revenue due to the delay in being able to get my campaigns functioning correctly. So frustrated.

SOCO BOTANICALS
美國
使用應用程式 大約1個月
2020年9月30日

Great platform that is straight forward to use. I have found their customer support very helpful and quick to respond.

Avila the label
澳洲
使用應用程式 大約1個月
2015年9月3日

worst customer support. They dont even bother to reply to your request and if you will be facing any problem then that is only your problem , they dont care and they throw everything on shopify , that ask them even if the problem is from their end.That dont even know about their codes.

worst app dont use it , you will loose money instead of making from them as they claim because they dont have proper docs to train you and no support at all,

Fehez Com
加拿大
使用應用程式 大約1個月
2019年9月28日

I like how it's easy to manage email campaigns, flow series, lists and segments. I highly recommend Klaviyo

Qualwear
奈及利亞
使用應用程式 大約1個月
2019年1月13日

THe design and options are really good, it's easy to use and to understand, the team works very good and answers fast

Minimalistim.e
比利時
使用應用程式 大約1個月
2020年8月4日

I used this app to help strategize my email marketing. It worked with customer service provision and notifications. Please add SMS marketing as well as FREE use.

FlagShipp
南非
使用應用程式 大約1個月