評價 (2,366)

整體評分
4.5
各級評分數量
  • 77% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2019年11月28日

Great app help with getting a successful email list and potential returning customers a must-have for a beginner 5/5 recommend the product highly very effective and useful. I definitely will be using this to scale my store and create multiple campaigns and promotions. Great product so this review is very important for people to see and enjoy

Formula (Kn) Knee & Joint
美國
使用應用程式 17天
編輯時間:2022年3月11日

I would like to get your contact information, I have sent you emails more than once asking my questions, but I don't seem to get any answers. This is probably the best joke I've heard this year, I've emailed you guys at least 2 times and it's taken 1-2 days for you to get back to me each time.

Tiny Land
美國
使用應用程式 11天
Klaviyo 已回覆 2022年3月7日

Update Mar 11: Hi Jerry, I was finally able to find your Support ticket. I am going to escalate this to my team and ensure you receive a speedy reply. Thanks so much for your patience here.

Update Mar 10: Hey Jerry, I haven't yet heard from you at feedback@klaviyo.com and I am unable to find a recent Support ticket for your brand. Can you please email me with more information about your case so we can be sure to meet your needs a bit better?

Hi Jerry, it sounds like your emails aren't making their way to us. To open a Support ticket, you can do so in the Klaviyo app at klaviyo.com/support. Unfortunately, we are unable to accept Support questions via email. If you are inquiring about something else, please reach us at feedback@klaviyo.com so we can guide you appropriately.

2020年12月19日

I am using Klaviyo to manage my email marketing. I like the flow concepts on the app that allow automatic email sending. The premade ones available are a good starting point. I also like the campaigns. I don't like that I had to upload my subscribers list, I thought it would have been able to be imported during the integration.

Curly Chaos Hair Co.
美國
使用應用程式 17天
2018年2月19日

Theres no support for this app and it is WAY TO COMPLICATED to set up with out
a live chat of some sort. dont bother!!! youll kill your self after trying to fugure this complicated program out. Bummer

Lovelyearth
美國
使用應用程式 11天
2022年2月2日

THIS APP SUCKS. I send one message to 173 contacts but it says that U used up 500 messages. It you go over the amount of messages you sign up for they'll bill you for it.

laelcosmetics
美國
使用應用程式 11天
Klaviyo 已回覆 2022年2月2日

Hi laelcosmetics, I'm so sorry you've had this experience and this is not expected behavior. Unless you've enrolled in auto-upgrade billing, we will never charge you above your current plan price! Can you please email us at feedback@klaviyo.com with your account information so we can look into this for you?

2017年11月16日

App functionality is good. But support is poor. This app is causing the layout of other elements on the page brought in by another app to break. Tier 2 support only pointed me to the existing documentation that I had already read. In the end, they were not willing to dig deeper into the issue by looking at the code on the site. Their final response/resolution was:

"Unfortunately if the Javascript from the Klaviyo form is breaking the carousel behavior of the Instagram feed, the only workaround would be to use a Shopify form instead of a Klaviyo form. It's not clear what part of the Klaviyo Javascript is causing this, as it's just loading standard jQuery, form validation, and instructions for how the form data gets submitted."

Titanparacord
美國
使用應用程式 21天
2021年4月30日

When I wanted it to work most, nothing! Sent a request for customer support and they never got back to me! I tried using it because it was recommended highly to me, but instead it's a total let down. There are better services out there! Upset customer :(

Texy
美國
使用應用程式 10天
2018年12月21日

The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.

Coco McCall Shop
美國
使用應用程式 10天
2018年10月8日

I tried to upgrade my account to allow a list of over 2000 subscribers. They charged me $125 and did not upgrade my account at all!

Dream A Pillow
美國
使用應用程式 10天
2020年8月15日

I cannot sign in for weeks and wrote to support team several times. Still cannot sign in!! I have correct username and password, but their confirmation code email just doesn't arrive no matter what I do. Support is non-existent. I'm deleting this.

Coolmantique
荷蘭
使用應用程式 10天