Klaviyo: Email Marketing & SMS

i love Klaviyo for its ease of use even for someone who knows little about creative. As a small business owner and an entrepreneur, this tool is must have to grow your email marketing. It also has many marketing automation.

I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.

Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.

Phenomenal. Extremely customizable. Wide range of applications. The most impressive application I've ever installed!!!

I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo.

I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.

I love love love this app. I use it to help design my emails and its amazing. everything is pretty much pre-thought out for you. All you do is plug in your pics and words.

This is a great app, very easy to use and set up. It takes a while for someone to reply when having issues so a live chat would be so much more beneficial.

Used the app to send newsletters. Love the templates, quite easy to use for beginners like me. Thanks!

Have started using Klaviyo this past week and Im loving this email platform. I love that you have a quick snapshot on your dashboard to see how each of your automations & campaigns are converting. It hooks into your shopify store so when you up load your list it segments who your buyers are and who are not. Automations are easy to set up and really like how you go through the setup wizard to upload & define common assets like logo's, fonts & buttons so each communication is consistent in look and feel.

This is one of the worst apps so far I've tried in Shopify. Cost per month is high, to reach support is difficulty, their flows do not work as it should and to keep track of our flow we opted for bcc on each email; it worked on 1-flow only and the rest never worked. We reached out to customer support to get assistance and they never resolved the issue longer than 24-hours. It is not worth the money nor the setup time.