評論 (3,246)

整體評分
4.6
各級評分數量
  • 81% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2019年9月9日

Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!

Lukchang Coffee Traders
美國
使用應用程式 2個月
2020年7月24日

The absolute worst customer service of any app that I used on my online store. Will not respond to your questions and when the do respond, after days gone by, they respond with a useless link to a topic that was never your question or concern in the first place.

Sports Nutrition By Max Muscle
美國
使用應用程式 2個月
2023年8月16日

Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.

Vivid Light Bars
中國
使用應用程式 2個月
Klaviyo 已回覆 2023年8月18日

Sorry to hear that you're having trouble. Our team will be in touch shortly!

編輯時間:2021年9月5日

I don’t like it…I don’t like it…I don’t like it. Why on Earth is this company still using preferences pages from c. 1992. It’s 2021…time to make dem landing pages mobile responsive. Get with the time. Absolute rubbish (English accent). Absolute crap (Scottish accent).

Vidlogix
美國
使用應用程式 2個月
2017年9月6日

The interface is a big confusing blob of whatever.

I can't set up anything without it not working. Finding help is so hard, it is not funny.

It is also not funny losing money because I can't set up emails properly in this stupid interface.

Activeathletica
澳洲
使用應用程式 2個月
2019年4月27日

A waste of time.

The app migrated my Shopify customers, but it didn't allow me to add them to any list, which eventually means that I can not use them in a campaign. After adding manually the customers to a list, I spent an hour creating a campagin and as soon as I clicked SEND they blocked my account. Thank you.

Blue Milk Soda
西班牙
使用應用程式 2個月
2022年2月26日

Unresponsive customer service. and SUPER expensive app for small businesses. I'm not sure if it brings value

Koss Design
愛爾蘭
使用應用程式 2個月
Klaviyo 已回覆 2022年2月26日

Hi Idan, we hear your frustration! I see your support ticket has been resolved as of today. If you still need further support, please reply to the ticket so we can get you back on track. I am excited for you to start seeing the value that Klaviyo brings to over 50k+ SMB brands annually!

2023年2月20日

Low quality support. Not online chat available. I wait 2 days for their answers, and they don't even answer asked question properly. If you need to solve your business issues quickly, like we all do, this app is not suitable for you.

Medi-cupping™
英國
使用應用程式 2個月
Klaviyo 已回覆 2023年2月23日

Hello! For our free accounts, chat and email support are no longer available after your initial 60 days. We do offer a wonderful and active community for any future needs: https://community.klaviyo.com/

2020年7月7日

Bad Customer support - Buggy App - Wasted $200 on this - Zero revenue - No way to know how to set up the app

Scrolling Bee
印度
使用應用程式 2個月
2023年11月7日

Una vera è propria truffa ho 10k di contatti e ho annullato quest'app dopo un mese visto la sua non funzionalita ed il costo di 150€ mensili in base al numero dei miei account, anche dopo aver disistallato lì'app hanno continuato per 3 mesi a prendere soldi automaticamente dal conto, alle mail nessuna risposta ed in chat mi rispondono dopo aver reinstallato l'app che posso cambiare il mio piano se voglio ma non è possibile emettere rimborsi anche se l'app era disistallata e 0 mail inviate

Lucas Giordani
義大利
使用應用程式 2個月